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June 2023 by Ally Byrd
I went in for a special occasion to get a pedicure and manicure. I opted to upgrade and do a full set of acrylic nails in the rounded shape vs squared. I chose a nude pink for a formal event. The pedicure was fine only one coat of color tho which I thought was odd but they looked ok and didn’t think to question it. The woman who did my nails was older and had a hard time cutting them to the shape I wanted. I trusted her judgment bc she does this every day not me and didn’t question it like I should have. She didn’t have her light on either so she couldn’t really see as well. The color should have had 3 coats not 2 as it looked streaky and blotchy. I got home and wanted to cry. My nails looked terrible. They chipped and broke less than a week later. I will never use this salon again. They were friendly enough but the quality was terrible.Services: Foot massages
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December 2022 by Caprice Johnson
I’ve been to this place at least 5 times and this last time was the worst!!! I took a special someone here to get a mani and pedi, this person has Dementia and these people didn’t have the patience for it, she kept biting her nails after this 15 minute manicure so I noticed her cuticles wasn’t even touched! Not to mention they told me they had to take her polish off and put clear on because she kept biting her nails afterwards. So I agreed but later I found out they hadn’t even cleaned up her nails around the cuticles. The technician immediate got angry and started speaking in her language. The other tech told me she would take care of it. Oh it’s get better….so I said hey can you put a few rhinestones on two of my nails? I was told NO because one of my nails had silver glitter on it. Are you kidding me? I can’t get what I’m paying for? Not to mention I asked her make my nails ROUND not square. She ended up doing that to my nails and toes! I kindly told her she didn’t have to paint my toes because I was undecided in the color. Then had the audacity to ask me did I want to put a tip on the card or do cash! Uhhhh no thank you. These people are truly rude JUST LIKE PREVIOUS COMMENTS SAY. I was wondering why they barely have customers now I see why. Never going back!!!Services: Manicure
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December 2022 by Lindsey Sisk
Horrible don't waist your time. Only 2 people in the place but they refused to see us. Said we needed an appointment even though nobody was busy. Horrible service didn't so much as say hello. Just "you have appointment?" Complete waste of a gift certificate that can never be used. 75.00 down the toilet.
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August 2022 by Karen T
The service was awful and staff didn't have any customer service skills... very rude..Service: Pedicure
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December 2021 by Kim F.
I had the best pedicure I've ever had at QT Nails. It was so nice. Ask for Kim! It wasn't rushed as I have felt at other places. She gives the best service and a wonderful leg masssage:). I highly recommend! This place is tucked away just to the left of Food Lion in the small shopping center. There is a Dollar General there too.
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August 2021 by Myers Family
Every time I have ever been to this salon, I have been treated with the utmost respect concerning my diagnosis of lipedema. I am a large woman due to this horrible diagnosis. It is also difficult and painful for me to maneuver in and out of pedicure chairs and can be really embarrassing when people give you looks assuming that "I'm just fat." This was the first salon I have walked into in 10 years that didn't give me the once over of disgust. They assisted me throughout the entire process and offered words of kindness and encouragement. Not only did they do an amazing job with my pedicure which is complicated in itself they knew exactly where not to cut the nail so it would prevent a ingrown nail from reoccurring. They also gave me the best eye brow wax I have had in years! They are always so friendly and I always enjoy our discussions and laughter. Only once did they tell me they were too busy to see me and asked me to come back and they were truly busy! They were honest with me and I respect that. This may be one of my favorite places now.Service: Pedicures
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August 2021 by Kerry Crowley
I have decided this is definitely my Nail Salon of choice. They treat every customer the same with kindness and respect. One of the best pedicures I have had and I always leave feeling relaxed and have the softest feet.
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January 2020 by Cathie Walker
Love this place . The ladies are great. The price is the Best around .
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November 2019 by colette coates
They do a wonderful job, very friendly & their prices are reasonable. I like the fact that each returning customer has a box with your own set of nail tools. These are not used on anyone else. Also the foot baths have plastic covers.
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November 2019 by Anne Margaret White
Never seem interested in walk-ins no matter how empty it is.
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June 2019 by cassidy adams
I had a fantastic experince
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April 2019 by Lynn Taylor
We love our girls at QT nails .
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August 2018 by Jasmin Shelton
Terrible customer service! I had similar experience I walked into the establishment at 5:45pm, the sign said they close at 7pm. All I wanted was the dip removed from my nails and it seemed like when I walked in only two people were working but only one had a client. I take a seat & the lady with a client asked me about the service I needed. I told her & she communicates in her language. She then ask me to come back another day. Now they weren't busy & that's the only thing I needed. So I tell her I'll take my business else where. Never have i walked into a nail salon & had this experience. The best part was the dog approaching me. I would have went to my normal salon but this was on my way home I just wanted the dip removed. Not to mention I sat outside to see if they would turn away other clients. As I watched, two ladies walked in and sat & waited to receive service. I'll take my hard earned money else where. I always receive good service at Beyond nails & spa in Goochland,va
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May 2018 by K J
Never have I been to a nail salon and told to "come back tomorrow, or another day because we're busy". And this happened on two different occasions, one of which was for simply an eyebrow wax. Terrible customer service.
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November 2015 by kerry jones
I literally just got off the phone with a gentleman. I advised him i was calling to get prices on 4 different services for myself and daughter, and that my choice was between this and 2 other salons. I got the prices for a mains cure, pedicure, and a full- set with French manicure. He stated that instead of getting the clear gel coat over top, and I got what I wanted which was the "light-like cotton candy"..my example lol. He stated that'd be $10 more dollars, bring that $25full-set to $40! Now $5 for the French manicure is pretty standard and reasonable. When I spoke without thinking, my response was "damn that's pretty high"! He hung up on me..I couldn't even get to the eyebrow wax charge lol. Oh well there loss! Oh, I've called back sand they won't pick up...nice customer service
