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May 2024 by Chad Shaffer
I needed kitchen cabinets. I live more than a hour away. Instead of getting a quote today I got a call from the manager saying the kitchen girl doesn't feel like doing her job. I couldn't believe what he said and asked for him to say it again. Unbelievable, The manager being her uncle seems to be riding the supply and demand train. I purposely will not do business with this store without evidence of correction. These positions should not be ran by lazy people who use thier feelings as justification not to do your job, and don't want to work, wasting your time. Other workers in the store are amazing and the kitchen lady in Crozet is stepping up to take care of us. I'm sure Toby should know about this opportunity to hire someone who feels like being awesome at work and doing their job.
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May 2024 by Daniel Troconis
They are simply the best when it comes to wood products like timber and building materials! Amazing and super helpful staff.
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May 2024 by Thomas
I was recently amazed to see how much this store front has changed for the better. Not only do they sell all of the highest quality electric and gas tools (Milwaukee/Stihl) but their customer service is fantastic. This place will save me from multiple long trips to Lowe’s out in Ruckersville. Prices are extremely competitive as well.
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April 2024 by Aaron Heaton
I needed sandpaper for festool vacuum sander. Called a few places that didnt have it. So, I called cardinal in Madison who assured me they had it. Wanted to be sure before i made the 30+ minute drive. I told him its rectangle hook and loop sandpaper with holes in it for the festoolHe said yes we definitely have it. It will be on aisle 3. So I made the drive out there to fibd out they dont have it. Smh pretty upsetting!
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November 2023 by Amanda Corbin
Just went in quick for a Virginia hunting license but everyone is friendly and helpful.
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September 2023 by Luchen Hockaday
Went to look at Versa Stone. With Jimmy Jetts help. we were able to see, purchase and have delivered what we needed. Mr. Jett went above and beyond to help us today! Thank you Jimmy for all your help@ IT wad a pleasure doing business with you!
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April 2023 by John Clough
Phoned to check stock level of lumber. Great help on the phone, and needed service to have long PT boards delivered. THEY ARRIVED IN LESS THAN 2 HOURS !! THANK YOU>
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September 2022 by shari collier
Young man behind the register saw me walk up and looked at me and turned his back to me. Eventually an older gentleman helped me. When I posted a comment on a female employees Facebook page she totally blasted me and said I was too negative. Obviously the staff needs a refresher course on customer service. She went as far as to tell me to shop elsewhere. Thanks Linda I will
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June 2022 by Stephanie Bloomer
I lived in Madison for a few years before realizing that this store is for everyone, not just contractors. I often go to Lowes for my home improvement needs, but next time I buy tools, I will definitely shop here. My first time here was for zip ties and I didn't want to drive all the way to Culpeper or Ruckersville. First thing I noted was that the guys here are so professional and extremely nice and helpful. Probably the friendliest people I've seen in a retail store in a long while. Any time I come in there's someone ready to help me find what I need. This store is bright and clean! There is often a food truck in the parking lot. So convenient! By the way, they have an impressive selection of zip ties.
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May 2022 by Sean Turner
Had a contractor appreciation event/product demo day at Cardinal Home Center. Really easy going team and excellent experience for the nationwide tour. They have tons of great products inside too. Stay blessed people!
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November 2021 by Melissa Luce
Appreciate the helpfulness and non corporate feel of the place. Folks there are knowledgeable and treat non-contractor people with respect.
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October 2021 by danny weakley
Great place to get your projects done
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October 2021 by Kenny Woodward
Service was fast and my paint was mixed and ready quickly. Thank for another great visit. See y'all soon.
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August 2021 by Jennifer Morris
Extremely rude staff at this Cardinal Home Center, the one is Charlottesville has much friendlier staff.
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June 2021 by Paul Paolozzi
Fast response from Cardinal Home Center. I needed 25 fence 16' boards and John helped me choose among the 6 wood options and then get them delivered the next morning at 0730. Of the 25 boards, 22 were excellent quality, 3 were low quality. I walked through all the aisles and found more than I expected. It's the largest selection of Milwaukee power tools I've ever seen. It's close to my property and I appreciated the very good service. I'll definitely be back.
