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November 2023 by C C H
Didn't have my tire and couldn't help. I only needed to fix my spare, I had to go find another store.
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October 2023 by I am Sue
My husband changed 4 new tires. For the truck, all 4 tires are special tires. They forgot to change the seal and one tire to always have air leaking out. So we back to store. I left my truck at 9:00 in the morning, said that if it was finish please call. We waited until 6 and no one called, so I called to ask. They said it had finished long time ago, and this time they put in the problem seal. But they're ignored the other tire. My husband told me that If you need to change tires Won't go here again.
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October 2023 by Denika Brice
Went to get an alignment described to the guy what my car was doing and he said he would check to see if it was more then alignment. Mind you I was willing to pay whatever the extra was 30 mins later guy come back with my key saying 99.99 no receipt no explanation until after I asked again then he proceeded to say OH yea I did see a lil play in the one side. So were you going to mention to a paying customer all the details you mentioned to all the rest that came got zip ties that were none paying and all the extra I heard you explain to them was not mentioned to me.Second bad experience WILL NOT BE returning l thought last year forgetting to call 30 min prior to let me know you did not have my tires in stock was an accident for a pre paid appointment was bad but this is just ridiculous.
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September 2023 by Mike Bennett
I have used the Madison Heights location of Mr Tire for the past 4 years for tires, rotations, wheel alignments, oil changes and state inspections. Recently I needed tires for my travel trailer and ordered them on line directly through Goodyear. I was delighted to see Mr Tire listed as an authorized installer. Cory did an outstanding job of accommodating my 37ft trailer. With my truck attached 55ft. 5 tires mounted balanced and installed along with a state inspection in 60 minutes. Excellent service as always.
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September 2023 by Shaun Scott
Corey is the man! Can’t thank him enough for helping us out. He went above and beyond to make sure we were back on the road again.
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September 2023 by Jonathan Carter
Just got an alignment done on my Infiniti. The whole process took about 40 minutes, and included a checkup as part of the service. There’s a noticeable improvement in my ride quality after the service, so the fact that they were able to work through that so quickly is amazing. Staff were friendly and relatable too. After a week’s worth of delays and miscommunication from other companies in Madison heights and Lynchburg, it was refreshing to be treated with respect as a customer. Thank you Mr Tire!
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September 2023 by Jared
Got tire rotation. Super friendly and helpful, we brought the car a little early and they did it right away anyway.When we came back they said it was on the house. Such nice people.
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June 2023 by Mark Stockslager
All the people there were friendly and helpful and provided three replacement tire options to choose from. I have gone to Mr. Tires on Timberlake and in Madison Heights and I have appreciated both places! Would definitely recommend and return to Mr. Tire
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June 2023 by Joie may
I had a tire emergency and they fit me in right before they closed. Super friendly and helpful staff. Would definitely recommend!!!
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June 2023 by Matthew McGarry
I stopped in with a screw in my tire. They fit me into the schedule, patched the tire and got me back on the road in less than an hour (probably closer to 30 minutes).
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April 2023 by Mandy Fister
Corey, is spectacular. He gave 5 star service with kindness, understanding and compassion. He cared about our family and their safety. He explains things well. He even showed my kids how to mount and dismount tires. Corey is amazing, please support him well and we will be happy to always come in and see him. God bless you Corey! Thanks again.
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March 2023 by Cheyenne Bowman
This place is TOO busy. They overschedule thinking (probably) that a few won't show but then they all do. So for most things don't plan on waiting around, they will take hours to get it done. AND some of the men there have attitudes when you bring up the long wait and aren't above making snarky comments. Corey (and one other guy, I didn't get his name) saved the day by finally getting it done and giving a discount when we mentioned the long wait.
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March 2023 by GRIM Inc.
I have brought my SX in the shop multiple times and I am always impressed with their work. The price is always fair and I’ve never had to wait any longer than half an hour.
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January 2023 by Brennan Lee
Went in to get my car inspected called ahead with an appointment. I was in and out in about 30 minutes. The workers were super nice and the guy doing the insoection was super nice and thanked me for letting him do it. Always enjoy going there will go back again.
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December 2022 by Samantha B.
I went in for an alignment and they didn't tighten anything up afterward. Put my life in danger. This was a major mistake on their end and I won't ever feel comfortable returning.
