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February 2024 by What do you M.
the best store in lynchburg. from door greeter costumers services associates to the maintenance . The cleanest of walmart stores.
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October 2023 by Zack F.
The pharmacy sucks here put me on hold for two days straight fist day they hung the phone up after an hour of me on hold same thing today I'm about to go in there and raise hell this is no way to treat a customer
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September 2023 by Gail B.
The store is a typical Walmart. There is plenty of parking. The bathrooms are hit or miss, depending on employees having time to clean. The cashiers are friendly.
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May 2023 by Debra J.
I have had bad experiences before at this store, but today topped them all. I came in to get a few items and to also return an item. I told the lady when I came in and she told me customer service was not open until 7 am. So, I went about my shopping and by the time I got to the one line with a check out person it was after 7am. So I said good morning and how are you and then asked if the customer service was opening. She said..."I can't tell you anything different than the lady who you spoke to when you came in." Very snotty. So, I said."gosh! I was just asking if they are open yet, since its after 7" and she laughed at me and said "thats funny". She was very rude,arrogant and snotty. Never gave me a total, never said thank you. Just laughed at me because I dared to asked if customer service was open yet. Par for the course for that Walmart. That was the last time I'll set foot in that store.
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January 2023 by Cynthia H.
I ordered a birthday cake for my daughter last week to be picked up this week. The cake was beautiful. It was exactly what I wanted, with purple icing and lovely yellow wild flowers. The cake was delicious. The bakery staff are so friendly and did a wonderful job. Thank you so much.
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January 2023 by Gabe P.
I've been to this location twice. As many of you know if you have read my reviews, I'm NOT a Walmart fan. I have no complaints regarding this location or my recent trip here. Self checkout is a breeze. Employee I encountered in the electronics department was very helpful. He also was standing really close to. Guess he liked that southern charm I embodied. Just a guess lol Store is pretty well organized. Overall, I like this location. They don't have as much Liberty University gear as the other location in town.
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October 2021 by Judith B.
My problem is with the App, not the store or its employees. I find it hard to believe Walmart is out of just about every dairy item, frozen vegetables, frozen pizzas, and dozens of other everyday items. I looked at all the local Walmart and apparently this "shortage" is widespread. Kind of a stupid thing to do with so many other grocery stores in the area...
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July 2021 by Rick G.
The store is a typical Walmart but they have removed the checked lines with self check out. With no space to pack your things they have filled all the space around self check out with trash to buy. Removing all of the room need to bag your things. Not a good move and the stores should pay us for self check-out and bagging. .... NEVER again use Self Check out ! NO Room NO SPACE
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May 2021 by Bruce K.
The keyboard on my laptop decided that it doesn't want to play and I don't have time to wait for an Amazon delivery, so we're off to the electronics department for a cheap USB keyboard.While here, we did some shopping for snacks. It's interesting how many different items have inventory concerns at this Walmart Supercenter. Juices, sodas, some fruits, all with "holes" in the shelving.But then, that's what I have come to expect from Walmart these days. Disappointment.[Review 15079 overall, 581 of 2021, number 1295 in Virginia.]
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March 2021 by Cynthia M.
expect way more from a store like this one than the service and lack of customer service I've recently been experiencing. The customer service is awful! I've not had anything good to say about this location but that it's closer to my house than wards but when it comes to where I spend my money I'd definitely go somewhere else based on the lack of professionalism, customer service from all levels of employees, and just lack of plain decency. Oh and did I mention incompetency? Yes incompetent and rude at the same time now that's a lot of nerve.I tried to return an item to customer service and the cashier accused me of overusing the item and I has only tested it out once and decided it wasn't worth the money. When she refuses to return the item she lies and said that I really got use out of the item and the manager refused to return it. So I called corporate and they were shaking their heads and just told me to go to the next Walmart which I did and was in and out in less than 5 minutes with my refund.Every time I go to customer service they roll their eyes and whisper and laugh to one another right in front of my face.The manager are rude lazy and miserable at their job and this is not an assumption this is an observation.I have been sick recently so I decided to try ordering my products online one reason being how miserable everyone always looks and it's depressing to go into that walmart and deal with incompetence.Was that a good solution to my problem?? Nope. They messed up my orders twice! I tried calling them and nobody was handling the calls. The first time a manager said she'd call me back and fix it. No call back. Next day I try to order groceries and a microwave because mine broke. I got confirmation of my express order at 10:28 am. I received SOME of my items at approximately 7:30 pm!! They forgot to give the microwave to the delivery person so I'm home sick with frozen dinners that I can't cook so yesterday I had a slice of cake and bologna for dinner after waiting 10 hours for it to be delivered on a express order. They canceled the entire order immediately after delivering the food that I can't eat without a microwave and instead of resending the items they forgot. An assistant manager called me was he empathetic? Nope? Was he helpful? Nope? Was he even competent enough to find a solution? Not in the absolute least. What I'm trying to figure out now is what the hiring process is for this location because it seems like they will hire anybody and I'm looking for a job for my cat. It doesn't seem like their requirements for employment are very high!
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September 2020 by Saburn S.
In July I went in there looking for pool supplies (floats) and their selection was bare bones. I asked about more and was told no more were being ordered. It's in the middle of July/middle of summer and you're not gonna order more for the season? You gotta be freaking kidding me.Aside from that, I do prefer this location over Wards Rd. It's much less crowded.