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March 2024 by Misty Vinson-Spitzer
My house is easily accessible. UPS and USPS have both delivered packages, over ten, in the last week. Now all of a sudden my address isn’t accessible. I live in a single family home, with sidewalks and ample parking. There is nothing blocking my home. I was home during the alleged delivery attempt. Nobody tried to deliver anything. Stop lying USPS.
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February 2024 by Mic Lovin
I have multiple videos of mail carrier delivering mail but not packages saying couldn't be delivered. Then the packages being marked lost. Even this branch of the federal government is stealing from me.
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February 2024 by Andrew Foster
Bald little guy named James has a complex. Employees have Airpods in while working desk. Mail constantly lost. Requests for communication go unanswered. I have all packages shipped to a different address because this branch is so bad
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February 2024 by Jordan
This place is a joke and somehow worse than the DMV, these reviews show it to be true and I’m not the only one dealing with it. Refuses to deliver mail to a mailbox that they literally have to pass to turn around at our address. They’ve been delivering mail to this address for the last 15 years, but the new driver has had a change of heart I guess so she just drives past it. Pathetic service and no desire to help anyone.
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February 2024 by Hannah
I have never left a review in my life, however, I left the office and was flabbergasted at the unkindness. I was 3 minutes late to a passport appointment and was told that I was a "no show" and they would not help me, even though there was no one else in line. I explained that I was on a lunch break and did my best to get there as soon as possible. Finally after contemplation, they decided to do the appointment. After that, she was extremely rude and disrespectful the entire time, giving confusing explanations, short brash responses to any statement I had, and after we had finished everything she shoved the paper towards me to sign and asked "is this too hard for you?" AT ANY COST GO TO A DIFFERENT POST OFFICE!
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January 2024 by David Riddle
Postal Service has become a joke. Keep getting other people’s mail and mine gets lost and one piece was a check and I basically get told oh well nothing we can do but they want to keep raising the cost of shipping, what a joke. That is the Government for you.
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January 2024 by Shay G
Absolutely awful delivery person. I've gotten someone else's mail 5 times in a row & my mail is lost just the same amount of times because the dude can't differentiate between a 1 and a 7. Please dude, get some glasses or find a different job not involving more than you can clearly handle. USPS Lynchburg staff offers 0 help on this issue so 1 star all around. Can't wait to move.
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January 2024 by Miyah
Don’t ever even try to call. Just pull up. They never answer
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December 2023 by Jessica Goff
Terrible service! Moved into a new apartment beginning of November. Ordered a christmas gift beginning of December. USPS LOST my package, saying it was on a "delivery hold" and was "unable to be delivered" and to "contact USPS." So, I called, multiple times. Automated line kept glitching and hanging up, so I decided to go to the Odd Fellows Rd location for help. When I say these people are the most unhelpful, uncaring staff, I mean it. An older man called me forward to help me, I told him I need help because they have my package on hold. He proceeds to ask me WHY DO YOU HAVE YOUR PACKAGE ON HOLD? After trying to explain that I was unsure what the issue in delivering my package was, he impatiently asks for my tracking number, and then told me that my package was being held somewhere in VA and that there was nothing he could do for me. He told me that this was their busiest season (obviously, its Christmas) and there was nothing that could be done on their end. Thankfully, AMAZON refunded my money and helped me reorder my package. Take a lesson from their book, maybe your reviews wouldn't be so poor. How do you as a delivery service, hold someone's package, and then tell them there is nothing you can do? Ridiculous.
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December 2023 by Jordan Spencer
Definitely not the most impressive or friendly staff. Last week I dropped off a package immediately after printing a label from the self serve kiosk and apparently the package slot drops off into a total void because they lost the package immediately. After phone calls and filing a claim, I went back inside to ask about it and with absolutely no smiles, apologies or general interest at all I was given a pamphlet on filing a different form of claim. Thanks. ??
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December 2023 by WookieBeefs
These are the most lazy and useless people to exist on this planet. None of these people should have jobs and I’m physically sick knowing that my tax dollars are paying the salaries of these monkeys
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October 2023 by Nicholas Rambo
Delivered my package to the wrong address and won't do anything about it.
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August 2023 by Deidra Hall
This post office is the worst, they deliver packages to the wrong address all the time and then I have to go on a hunt to find my package. How hard is it to read a address??!
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August 2023 by Louis R.
Talk about unacceptable! Package arrives in L'burg and gets sent back to where it was.Shipped with USPSTracking ID: 9361289719822799991403Friday, August 118:34 AMPackage left an Amazon facility.Graham, North Carolina US8:08 AMPackage arrived at a carrier facility.Forest, VA US6:53 AMPackage arrived at a carrier facility.Lynchburg, VA USThursday, August 105:00 PMPackage delayed in transitWednesday, August 99:57 PMPackage arrived at an Amazon facility.Graham, North Carolina US
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August 2023 by G Pugh
Our mail is getting steadily worse. Last Saturday there was no mail delivery. When it does come neighbors have to go around exchanging misdelivered mail. Now, a package that was supposed to be delivered Friday is being held for. ME TO PICK UP. They posted status of “Delivery attempted” and were unable to complete delivery. They never came here. The original delivery status was “delivery expected 10:00 to 3:15”. When that did not happen, the status changed to “delivery by 8 pm”. When that did not happen the status was changed to @delivvery attempted- please come get your package. No note on the door, no information as to WHICH post office had the package.