-
August 2024 by Deborah Owen
Very caring gentleman working on getting
my package out!
-
August 2024 by Ralph Boykin
Driver left my packages on back deck uncovered in the rain. I have a large front deck with roof that they should go. One of the items was a new $1300.00 phone that was full of water. This driver shouldn't work at this job. Lucky for me my provider sent me another one. And Amazon made good on there's too.
-
July 2024 by Ramona M
Had to use UPS to return Shentel (Glo-Fiber) cable box using bar code provided by Shentel via email. Bar code was scanned, items were placed in a box for me, receipts were printed, and I walked out in less than 2 minutes. Very helpful, kind, and professional! I recommend.
-
March 2024 by Anthony Tyree
Drove from the town of Amherst. Time was 2:19 when I pulled up. The sign reads “ Closed 2:30-3:30. Employee was walking out of front door early and never offered to help. NEVER ever again! Thanks for nothing UPS
-
February 2024 by taker 36
UPS sucks
-
January 2024 by N. N.
If you want to be inconvenienced, go here. Hours are inconsistent with what is on Google.
-
December 2023 by Kim T
The agents are always nice and helpful! Great place to do business. My previous post was for Fort Hill Service Center. My apologies for the confusion.
-
December 2023 by Alexis Scott
I hate going to the post office, UPS, FedEx etc but I finally got the motivation to go and return my Amazon packages and ship something very expensive. When I showed up Terry, the representative, was on the phone consoling an upset customer. He was so nice and understanding on the phone. There were numerous people in and out during my visit which is why it took me so long. But the whole time Terry was checking on everyone making sure people were taken care of. He helped me package and send something very special to me and reassured me during the process. He made my awful errand that I was putting off such a nice experience! Shout out to Terry for being amazing! HE DESERVES A RAISE!!!
-
September 2023 by AR Perry
Very quick with special requests.
-
September 2023 by Melissa Agnew
Cannot reach a Customer Service Rep. to ask questions. They are delivering our packages to another location and I cannot even get to talk to someone to get them to contact their driver and have him deliver the package to the right location. Very frustrating.
-
September 2023 by Shawnta Williams
Professional
-
August 2023 by Mohamed Abou elkhier
I came by to drop off a package. I had wrong label for the package. Terry and Ramsey were very patient and respectful. Ramsey is a great manager he handled my frustration and fixes the situation right away. Thank you again
-
July 2023 by Holly Tawil
Terry is a wonderful human! I came in with a fragile item and he helped make recommendations to ensure it had the best possible chance of surviving shipment.
-
June 2023 by Donald Ellis
Very good staff with many different services
-
June 2023 by Roger Bradley
My package continues to either be delivered to my neighbors house or I have had two large packages dropped in the middle of the street both damaged. I went on line and I have called many times to ensure they know my address is on both sides of my mail box and even registered the address on line. Now the carrier prints out my name with my neighbors address and sticks it on top of the label!! I have no issues with USPS!! This is frustrating!!!
