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July 2024 by Fannie Crider
Staples offers most any and all office products (top of the line and at an affordable price). Customer service is awesome.
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June 2024 by Don Peschken
Staff was very helpful and knowledgeable.
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June 2024 by Jody Lynn
Juanita in the copy center is absolutely wonderful. She helped me with a project last minute. Her patience was phenomenal. Give that woman a raise!!!
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June 2024 by Mary Holmes
Convenient and friendly atmosphere.
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May 2024 by Sammy Gunter
The lady that helped me was so nice and exceptionally nice and helpful. A solid 10
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May 2024 by Eun Kim
Mr Lee is the BOMB. Very friendly
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May 2024 by Fawn Workman
My PINK business cards and banners for my business grand opening came out BROWN. I literally left the store in tears, as there was no time to fix this issue. The print associate told me the print machine was running with known issues. Stop accepting orders if you know there are issues! One box was brown and one was a pink brown. She told me I should ask for my money back, so I am going to but I haven't had time... because I am busy running a new business ( Hello Hope Medical Weight Loss www.hellohope.us ).
Review edit- I have increased the stars rating from 1 star to 3 stars because I called the corporate # and they refunded my order, and the phone associate was very understanding. I appreciate that they did that and owned up to the mistake of the local store.
Review edit- the manager of the local store contacted me and they redid the order at an offsite location. I really do appreciate this, but wish it was right the first time around for the Grand Opening.
The pink came out pink this time on both the business cards and the banners! Having them side by side, it's so easy to see the difference. I even commented on this when picking up from the store- and this associate asked if I had the first batch printed in store.
If you need something that is kinda close to the color but need it fast, the same day printing would be ok.
If you really need the color to be correct and using Staples, I would print offsite and select pick up at store- which means not using the same day printing services.
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April 2024 by Linda J S Jackson
The service was prompt and very helpful and professional.
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April 2024 by Josh Liu (Ce)
Passport photo staff is very professional. The background is illuminated. Better than Walgreens and CVS combined
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March 2024 by Trina Dyer
My husband went in to print something from his email and he's not good with computers, and asked the African American lady that works in the print area for help and she said "directions are on the wall" then he asked a question about the code and again the rude response was" can you read the card on the wall". This is not the first bad interaction with this female, we went in to print some flyers and asked for assistance with choosing the right paper stock and she wouldn't come out from behind the counter to help, instead she pointed and said it's over that way, SMH.
I Would have walked out but we needed these things printed for our business. I don't recommend this place at all., Staples you need to get new or train your employees in actual customer service. I'm going to look for other options for my printing needs.
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January 2024 by Amanda Smith
Awful experience when trying to order business cards. I ordered these 12/6 and still haven't gotten them. They had to send them off to order them (which would've been fine for quality). They said that they would call when these were back. I never got a call. With the holidays, I just assumed that they were backed up. I called last week and asked if they were in. They said yes. I told them that I would be in to grab them. I came in on Monday and they threw them away apparently. I ended up asking for a refund. Very disappointing.
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December 2023 by Jane Kuhn
The worst experience I have ever had in a print shop. It was clear that no one working in the copy center was professional and they made it very clear that they were not interested in helping. I will never return.
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October 2023 by Caleb I.
I love this team; they greet me by name. They take care of me every time. They always communicate the timeline of my print requests. Overall a wonderful time walking into the print shop.
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September 2023 by Joseph Elkins
This review is 5-star specifically for our visit to get internationally sized passport photos. Best, if not the only place in Lynchburg that can provide non-standard size passport photos (we first tried Walgreens, CVS, and Walmart). Thank you to Staples for providing this service!
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August 2023 by Lewis Clements
Avoid this location. The black woman in the print station doesn't know how to use the equipment and is there for a paycheck. Just a small vocabulary and little technical knowledge. Shout out to the print station for completely missing the assignment. This location matches lynchburg and the surrounding areas. Disappointing is an understatement. I've warned you. Lol
