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December 2023 by Sarah Carrig
Jody who works in this pharmacy is amazing! My prescription got back ordered and she called every single pharmacy in town until she found one that had it in stock, then sent them my records so I could pick it up that night. She really goes above and beyond!
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October 2023 by Marie Gafford
Have had absolutely no issues filling any prescription here. Was with a major.chain before who never had the prescription in stock and would always be delayed.
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May 2023 by Katherine P.
I received a delivery of flowers for Mother's Day that were horrible quality!! My adult children couldn't be with me so sent what they hoped to be a cheerful arrangement, the roses and carnations we're opened with petals falling off the roses, with no scent whatsoever but worst of all these jumbo Gerbera daisies were slimy and moldy and rotted off the stems placed in plastic straws. the whole bouquet was filled with moldy leaves at the center which sent me into an acute asthma attack! Even the Eucalyptus was moldy and little bugs came out. Love that my children cared but to Sam's floral, you have RUINED my holiday weekend. Buyer Beware!!! what a waste of money.
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February 2023 by Russell V.
Don't like the two tier system, poor and rich card levels, the rich get to get in 2 hours earlier than the poor, when i'm out running around buying things, I can't buy it here, have to wait till ten, I like to do my shopping early without the crowds, at 10 it is already crowded. I started out with a business account, use to get in early, then they changed business people to the poorer class. An then you have to put up with the card nazi's at the door, never felt welcome there. Then there is the pickup fee no matter how much you buy, where other stores is free over $35 purchase. No wonder they are closing down sam's clubs around the country. They just don't understand customer service at all.
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November 2022 by Michael James Fox
The lady at the Cafe was a complete b**** to my disabled wife. We both work in food service and know how difficult customers can be so we always treat service workers with respect but this lady was jumping down my wife's throat for no reason and being very short with her despite my wife just kindly ordering her food. If she was one of my employee's (I am a general manager of a fast food chain) this lady would be written up and no longer working the register. We will no longer be shopping at the Cafe at the Lynchburg VA location.
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August 2022 by Gabe P.
This Sam's is definitely on the smaller side. While in Lynchburg, we came here to pick up a few items. It was pretty easy to get in and out of. I appreciate Sam's for purchasing certain items. Some items just don't make sense to get from here. I was pleased with this visit. I'm sure we will come here again to reload the next time we're in town.
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July 2022 by Timothy Heaven-Lee Taylor
This store has .. well.. most practically EVERRYTHINGG a person would want foodwise to purchase when asking a bigger bulk fashion with a very good price‼️??I even saw a watch that was very interesting to me, who knows.. it may soon go on sale❣️
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March 2022 by Samantha Carter
No one answers when you call the store. Protein shakes purchased yesterday are all spoiled.
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January 2022 by Meghan C.
We were visiting Lynchburg and about to head out when we noticed our tire was dead flat. We stopped by sams club to get the tire fixed and we had our two elderly small pups with us. They wouldn't let them stay in the car while they looked at the tire (which other sams clubs have allowed in a pinch) and then when I tried to take them inside on a leash Tasha wouldn't let me even go in to the tire dept to wait with them. They are service dogs and I have the credentials but of course not on me because none of this was expected. I would normally be fine outside except this morning it was in the teens with the wind chill!! They didn't seem to care. Tasha was kinda rude about the whole thing. I was so upset and the only nice person was Susan who was doing the carts. She talked to someone else and they finally allowed me in out of the freezing cold with the dogs but after quite a bit of an ordeal that didn't need to happen. Where's the compassion?! It's not like we planned on this and still brought our dogs, it was obviously an emergency stop. Would not recommend this place if you're looking for good customer service!
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December 2021 by Donna Thomas
Very friendly. treat customers with respect
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July 2021 by Kellie Proffitt
So I am a woman with a disability and I have a dog that is completely registered to provide me a service. I am new to the Lynchburg area and I went to the sams Club yesterday in Lynchburg for the first time since moving here 2 weeks ago. I’m from Richmond va and I have never had an issue with my dog coming with me to my usual sams. As I walked in the door yesterday I was stopped by the lady at the door checking membership cards. She said my dog was not allowed and I told her
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May 2021 by Trace Dejarnette Davis
Shout too all staff that was there yesterday you all y’all as amazing especially they lady was up front she might been service desk manager thank you all!!!
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January 2021 by Kim C.
I have tried a number of pharmacies when I moved to Lynchburg. By far the Pharmacy Team at Sam's Club are the absolute best. They are always friendly, helpful and no matter what question I have they take the time to answer and make sure I understand. There have been times I have asked the same questions twice and they are still patient. I appreciate they follow the COVID guidelines, because that shows they care about me. I have never in over a year been disappointed by the service I receive by the Pharmacy Team.
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December 2020 by E C.
Incompetence. I came at 11am to order a whole pizza to go. While waiting for my food, they tell me they ran out of pizza boxes. Are you serious? So I'm told to go to customer service to get a refund. So they can't read the receipt because the ink was so faded. When I finally get my refund they give it to me in cash! For real, cash? She said she could have returned it via credit card but just didn't do it. I never want to come back here again!
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April 2020 by Tina Mosby
Went to the first 2 hours for the first responders this morning still didn’t get what I went for they were still letting people in who where not responders it’s not fair to us ... never again
