-
November 2023 by Jan CC
Got the basic wash. When done, my car was wet and no cleaner. Could have left it out in the rain for free.
-
May 2023 by Robert Blade
The machine damaged my vehicle and they refused to help pay for any damages. Horrible business!
-
December 2022 by Dennis Farnsworth
When temperatures drop, they have a heated bay to get your vehicle washed.
-
August 2022 by Cindy Mason
I paid 14.00 for a bad wash. I parked near a tree and got spots on my hood and rain splashed mud up on my tire neither came clean.Service: Auto detailing
-
March 2022 by Kathy Baldree
I have tried to call this place twice to get a credit. The wheels brush never turned for the two times I used it after the snow. It has stopped mid stream and because I didn’t want a half way job I had to pay again for it to finish. No response from the call and left a message. NothingService: Auto detailing
-
December 2021 by Jan N
Having lived in multiple states that have businesses who offer self-serve dog wash facilities I was very disappointed in this one though ecstatic that i finally found one at all here in VA.The dog wash machine will accept cash or credit card. You get a 10 min shot at washing and drying your dog and then the machine cuts off and you have to pay up again if not done. Aside from what you can select on the machine of various shampoos, rinse or blow dry, nothing else is provided. No towels, aprons, brushes, trash can, or tying lead. The ramp for larger dogs to walk up is very steep and my geriatric 75lb dog could not navigate it. Luckily I carry my own ramp and we used that. Also their ramp is fixed and doesn't retract so it was in the way the whole time. The water pressure is very low when someone is using the car wash, the blow dryer only blows cold air, and the drain was clogged so my dog was standing in 2 inches of water. All in all we accomplished our mission and will know better next time what to expect.
-
December 2021 by Jan Nirri
Revising my previous 3 star score down to a 1 star as even if using a credit card on the dog wash machine you get charged for the full 10 min. even if you clicked to the 'Stop' selection which I understood would only charge for the time used. So, I was charged $20 for about 14 min. Since the water sprays out in almost a single stream and the hand grip is extremely difficult to hold, and the blower blows only cold air, the only 2 good things about this dog wash is that I didn't have to bend over to wash my dog and he had warm water, but bc it's outside he was still frozen by the time we were done.
-
July 2021 by Amanda Horne
Thank you Refresh Pet Spa I was able to give all 3 of my babies a bath today. The machine was very easy to use and CHEAP! My dogs loved it. I will definitely be back every week.
-
June 2021 by Matthew Kane
This expensive car wash broke down while I was in it. (It applied soap, but then got stuck behind my small sedan, which is completely unmodified). I called the owner, no answer, so I used the chat feature on the Google listing. I got a response the next day offering a refund or code for another wash. It has now been a week and I haven't heard another word, and the charge is still on my credit card. I cannot get a response. I will need to dispute the charge with my credit card company. Do not use this wash!
-
June 2021 by William Heath
Good place to wash your dog vaccum your car and wash your car all in one.
-
May 2021 by Elizabeth Bayse
Good prices, great wash!
-
April 2021 by Brian short
Worst dog wash around. It is not enclosed . No shampoo comes out when you select it, so there's only rinse and dry. Also the dryer is not heated. Had to drive home with a dirty wet dog throwing water all over my leather interior. Complete waste of money and time.
-
March 2021 by Leslie F.
The person in front of me needed help buying her wash but no one came. The only washes they had added stuff on top of your paint protection and I didn't want that. The girl finally came, was going to lift the bar so I could go through without buying a wash. I said thanks, she accused me of @bring rude@ to her and she made me back out, around a corner, and down a hill, going the wrong direction as punishment. I'm 61 years old and she spoke like a high school dropout if an LU student. This is why I hate it here?
-
November 2020 by Gerald Tench
My son's vehicle was in desperate need of a good wash and this place on the side of the road was fantastic! Leaves a bit of water ? behind after the dryer but that's typical of any automated carwash. Wish there was a dispenser with interior cleaning products so I could spruce up the console and dashboard. Quiet and clean!
-
October 2020 by Olivia Shea
Somethings possibly wrong with their equipment. Signs were all messed up, no signaling for the tire shine, and it didn't even dry my car! That totally defeats the purpose and made my car wash a total waste!
