Northern Tool + Equipment has been serving professional businesses, contractors, and do-it-yourselfers since 1981 by offering high-quality tools and equipment. Customers appreciate the friendly and helpful staff who go above and beyond to provide excellent customer service. Many reviews highlight specific employees who have offered assistance, especially when handling large or heavy items. The store is recognized for its unique inventory and competitive pricing, often featuring sales on items that are hard to find elsewhere. While some shoppers have noted that stock levels can be low at times and wish for online orders to be shipped to the store, the overall experience is positive, with a straightforward online shopping process and a commitment to customer care.
Great customer service feels like family debra and dean are kind good people a customer for 20 yrs please stop by and say hi thank u northern tool
October 2025
Excellent service! Great prices. Very much worth the 2 hour drive round trip to shop the Lynchburg Northern Tool.
August 2024
The manager helped me and my son today. He definitely did not need to. It is a long story, so no need to rehash here. Just know he went above and beyond. We are forever grateful. Thanks again
