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November 2023 by Wilson B.
Great customer service... Great prices... Great location... Great combination!!! Highly recommend locally owned family run business... They do mechanic work, and the best in body shop work anywhere in the state
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October 2023 by Richard B.
I have been to Laslie's several times over the years, most recently this Summer with my '21 Subaru Forester. As usual, they handled the insurance issues, and did a flawless job. I highly recommend them.
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July 2023 by William Vickers
Waiting over a week for an estimate to repair my vehicle. They have done a good job in the past. They may have a backlog of vehicles to repair.
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April 2023 by Desiree P.
I would give this place 5 stars. I called yesterday looking to get a quote and someone answered the phone right away. I showed up today without notice asking if someone could take a look at my car, some minor issues, and one of the guys working there came out in less than 5 minutes. He was super busy trying to get stuff done, but still took the time to take a look at my car. He was SUPER helpful, and was just a great guy to speak with overall. If you're looking for great customer service and a quick reply, I would definitely go here!
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November 2022 by Brittni McCann
They helped us put a front license plate on our Buick (where there wasn’t a spot for one), and did it in a split second. Thank y’all!Service: Auto detailing
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July 2022 by Julia H.
By far the BEST auto body shop my family has ever been too. I truly can not say enough about their absolutely superior customer service. All throughout college and now Ada college graduate they have taken care of my car just like my dad would've if he was here...long story short they truly care about their customers! Also their work on my car has always fixed the problem and it has stayed fixed unlike when I take my car to the dealership. Take you car here for anything and you won't be disappointed!
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May 2022 by Cory Matthew N.
If you want to pay astronomical prices and be given the run-around on how "difficult" it's going to be to do a few panels on your vehicle (2004 infiniti g35 coupe), this is the place for you. Nowhere to park, a lot full of broken vehicles and a shop full of 20 somethings who are being paid the least amount possible. I was told the estimator would "be opening pandoras box" on my vehicle. Excuse me? Isn't this your profession or are you just tired of doing this for work? My repairs came to 5800 and A MONTH in the shop, for not even the whole car!!! Avoid this place if necessary. This was the location behind the kia dealership on Old Forest Rd, Lynchburg VA. Find someone local who can do it at their home shop if possible. CASH CUSTOMER. 2022 REVIEW.
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May 2021 by Carolyn W.
I had a fantastic experience from the get go. Receptionist was on point and then Joe worked up a quote in timely fashion. He received part when I was told it'd be there and later that day fixed my car faster than he first said. people were friendly and professional. highly recommend!
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March 2020 by Jim H.
This was my first experience using Laslie's. I had the unfortunate experience of having a collision very close to their shop. My previously like-new truck had extensive damage to the suspension and drive train, as well as some body damage. My truck was undrivable and I was afraid that it would never be the same. Laslie's did a very comprehensive repair. My truck is as good as new, both cosmetically and mechanically. I am impressed. It was an insurance claim. Although I was not exactly sure how to proceed, Laslie's is very experienced with working with insurance repairs, and they handled everything by working with my insurance company, and did not exceed the insurance payments, which was very convenient for me. The only negative is their payment terms. Written policy is that they do not accept credit/debit card payments in excess of $500, nor any personal checks. They take only cash, certified checks, bank transfers, or insurance company checks. Although this caused me a little concern, my repair ended up being paid in full by my insurance company. They may make an exception to this policy, because when I went to pick up my truck, they were going to let me put the balance ($1000+) on my credit card even though I did not ask for an exception, but I had an insurance check to cover it. That was nice of them. Be sure you understand their payment terms. I would certainly use Laslie's again in the future. PS: They have a cute shop cat named Beemer, and they prominently display a US flag display case in honor of our veterans.
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February 2019 by Michael G.
Needed brakes desperately. Actually offered to take me immediately late on a Friday afternoon!Instead, I made arrangements to drop car off first thing Monday morning. Everyone I met was friendly and knowledgeable. They gave me a table where I could setup my laptop and work. And the repairs cost half of what I expected. My minister recommended this shop to me. I'll definitely recommend them to others.
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October 2018 by Jason Green
Great place and people
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October 2017 by Jake Haynes
Great group of employees