JCPenney in Lynchburg, VA is a well-established store offering a wide range of products, including fashion, home decor, beauty, and accessories. The store features popular brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, providing style and value for families and shoppers of all ages. Customers appreciate the store’s neat and clean appearance, with helpful and friendly staff, especially in the children’s department. Shopping experiences are generally smooth, with easy returns and good sales, including clearance deals. The availability of curbside pickup is highly valued, especially for those with mobility issues, as staff is polite and accommodating. Some concerns include a limited checkout area and occasional disorganization or flimsy fixtures, likely due to staffing levels. Overall, JCPenney is seen as a trusted and convenient shopping destination that offers quality products and friendly service, encouraging repeat visits.
We found a couple things on clearance after Christmas and then other things in general on sale. We had to come back and return something later. It all went smoothly and without an issue.
November 2024
I have shopped at this store since day one. Love the children’s department. I have shopped for just about everything throughout the years. The hair products are top of the line and so convenient being in the store. The clerks are always friendly and very helpful. I hope we always have this great store at our mall.
June 2024
Thank GOD FOR THE HAIR PLACE IN JC PENNY THEY ARE A BLESSING ? ? GOD BLESS U ALL FOR FIXING MY HAIR