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April 2024 by Joann W.
Went to get my hair cut by Lindsey Mays. My hair was very long to the middle of my back so plenty of hair to work with. I showed Lindsey a picture of the style I wanted. The hair in the picture was shoulder length. When I walked out my hair was cut up to my chin. When I said it is shorter than it should be she said no it's not. The style is not even close to the picture. She should have her license taken away. She talks too much and has no clue how to cut hair. I would recommend never to use this salon
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April 2024 by Joann Williams
The worst haircut I’ve ever gotten. I showed Lindsay a picture of what I wanted and she cut my hair 5 inches shorter than the picture and didn’t even come close to shaping it like the picture. My hair should be about shoulder length and it’s basically at my jaw line like a bob. Maybe if she stopped talking so much and paid attention she would have cut my hair correctly. I wouldn’t recommend Lindsay mays to cut a rats hair.Am I supposed to guess where to contact this owner?
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March 2024 by Renea Hight
Never again!!! Paid over 150.00, to have my hair completely screwed up!! Thank God for Honeycomb Salon!! And Rhonda Jordan for doing it the right way!
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February 2024 by kris hight
My mom went to get her hair cut here. She showed the woman who was younger, 3 photos of similar styles she was choosing between, telling the hairdresser to choose which would be best. They struggled over color matching my natural hair color as it is a light mousy brown with natural grey, one other person she had to ask said my hair was blonde when it’s not! After paying 142.00$ I came out with my hair brown.. color ok but the cut and style no where even close to what I wanted. She put so much product in my hair trying to fix her screw up that I had to come home directly after and rewash and style my hair. HIGHLY do not recommend and won’t be coming back.
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November 2023 by Skylar
Did my hair color turn out so bad, they try to fix 3 times till can't able to match the shade it turn out so orange I spend around 5 hrs there with full of disappointment. And waste of money.
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October 2023 by Betty Kerr
Donna always does good job
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July 2023 by Christy Jo Bradshaw
Donna has worked here for over 30 years and cuts a layered Bob like nobody else. Perfect cut every time.
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May 2023 by Jasmine Stanley
Sophie did an amazing job on my hair! I have A TON of hair and wanted to go from brunette to dimensional blonde so it was quite a job but it turned out amazingly and I’m so grateful.
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March 2023 by Pamela Carpenter
Bri does a wonderful job on my hair everytime! Prices are reasonable! Love the atmosphere!
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June 2022 by Niecy P.
Wow, I haven't shopped at JCP in years. They have really upped their game. I was very impressed & able to find exactly what I needed. I also like the fact that they have a Rewards program & you don't need to have a JCP credit card to utilize it.
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June 2022 by Mandi Mueller
My sister and I visited this salon for an eye brow wax today. After I had my eye brows down, I looked in the mirror and noticed that they were not perfect, but figured I would just touch them up at home. When we were finished, we paid and tipped as normal. The price was well above normal for our area. When we left and walked around the store, we noticed our eye brows definitely did not look like sisters, but distant cousins... we went back within 30 minutes and were given the excuse that our eyes were not even... and that this is why they were not done correctly. At no point should the evenness of our eyes warrant the width of one eye brow being twice as wide as the other... They also do not use new sticks when dipping into the wax which is a health hazard. When I mentioned that, I was told the wax is hot enough to kill bacteria and that this is how the employees are trained... not true at all. Very disappointed in the service - ESPECIALLY since they are among the most expensive in lynchburg...Service: Waxing
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June 2022 by Cameron Heflin
I absolutely love N’Dea Davis’s work! She does amazing hair coloring and cutting. I finally got the nerve to chop off my hair and get it colored and she made it so fun! She’s also super good at waxing eyebrows! She’s the only one I trust with my eyebrows. I highly recommend N’Dea at JCPenneys!!!Services: Hair coloring
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June 2022 by Elise Dugan
If I could give this salon zero stars for an eyebrow wax, I would. I discussed with the stylist that I just wanted her to “clean up” my eyebrows. I specifically said do not go thin.After her first strip she expressed she had gotten a lot of hair out. And when I tell you I have almost no eyebrow left, I mean it.Absolute worst eyebrow wax I have ever gotten.The other staff have excellent customer service and were very kind. Customer service only goes so far though when the service paid for is absolutely awful.Service: Waxing
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January 2022 by Jessica Bell
Chloe was great as far as being sweet and the color came out good but it wasn't what my daughter wanted at all, and she cut off way to much of my daughter's hair, way more then either my daughter or myself specified. When we got home she cried all night and this was her Christmas present so my heart is broken for her. Her hair was to her waist, she wanted it cut to below her breast, but it was cut to below her shoulders. I understand she had a late appointment but not only was the color not what she wanted but half her hair is gone. Very dissatisfied. Keep in mind we paid over $100 ridiculous
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October 2021 by Mandi Mckinney
My sister and I visited this salon for an eye brow wax today. After I had my eye brows down, I looked in the mirror and noticed that they were not perfect, but figured I would just touch them up at home. When we were finished, we paid and tipped as normal. The price was well above normal for our area. When we left and walked around the store, we noticed our eye brows definitely did not look like sisters, but distant cousins... we went back within 30 minutes and were given the excuse that our eyes were not even... and that this is why they were not done correctly. At no point should the evenness of our eyes warrant the width of one eye brow being twice as wide as the other... They also do not use new sticks when dipping into the wax which is a health hazard. When I mentioned that, I was told the wax is hot enough to kill bacteria and that this is how the employees are trained... not true at all. Very disappointed in the service - ESPECIALLY since they are among the most expensive in lynchburg...Service: Waxing
