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September 2023 by Ishtar Poke
Phone service is trash
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September 2023 by Natalie Love
Nice store
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July 2023 by PHo3nIX aka Patrick
Never call up cricket that's for sure you have to go into the store then you'll get the best service ever answer sure such a young kid working there however he gave me the best service for such a wonderful price and great information I will return just because of him along with other things
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March 2023 by Ashley Mitchell
Usually I have a pleasant experience at the Cricket Wireless on Timberlake Road but the last few times I've been here have not been that great one of the last times I was here I just left because I was tierd of waiting to be helped. This time I've been standing outside for over 20 minutes there's a not on the door that says be back soon. Not sure how long soon is.
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February 2023 by Amy Eubank
Wonderful customer service!!! Mercedes was so helpful and patient!!?
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December 2021 by Tiffany Toler
Loved the service and they even set me up on HBO max for free!
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December 2021 by Cheryl Davis
Wonderful service and was very easy to work with!
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October 2021 by Ann Adler
Wonderful customer service and always ready to help ❤️
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September 2021 by Martha Vest
Great customer service ?
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September 2021 by Courtney Davis
Good customer service ?
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September 2021 by Paul Drinkard
Wonderful and helpful ?
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June 2021 by Lonnie Hodge
Mel has been a terrific help transitioning to a bew phone, and especially setting up my new Samsung for bilingual, Spanish-English keyboard. She has been most helpful and most patient.
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February 2021 by devon key
Let me tell you about cricket wireless, I have never had better customer service, they tell you everything down to the point so no hidden fees show up. Mel( I think that’s the managers name) was fantastic. She helped me port over from Verizon which included two PIN numbers a different account number and pin just to switch over and it took under an hour and was nothing but patient and kind to me. Will continue to be a customer and keep telling people about Cricket!
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January 2021 by Jessie Ausborne
Horrible customer service and made statements that are untrue. I am not saying do not ship here. If you do be careful of inaccurate information about importing your number from a different carrier. Also when asked for management contact or when management will be on-site to speak to them of this situation was provided the Cricket Customer Service number which has no affiliation with the Cricket retailer at the Timberlake location.
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January 2021 by Mark Robert
Great people great customer service
