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June 2024 by marlon pollard
I was told over the phone that because of my car warranty my oil change would be free, after my oil change I was informed my oil change wasn’t free and that I didn’t have a warranty. I was misinformed, and didn’t like the way I was communicated to as if it was my fault.
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June 2024 by Shannon Miles
Great service!
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June 2024 by Dean Grady
CMA's Hyundai of Lynchburg replaced the engine in my Santa Fe under warranty, and the results were excellent. They worked to get the job done faster than expected and kept me informed along the way. This is a great Service team.
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June 2024 by Melinda Kirby
Fast friendly service
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June 2024 by Amy Wade
Very accommodating and friendly. My car was ready quickly!
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June 2024 by Delashonda Miller
Friendly, very welcoming, efficient, very knowledgeable
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June 2024 by Shelia Grinage
My first impression was great because I saw Christy working! Although, it was my fist time in this service department it was so nice to see a familiar face! Great, prompt service! Thank you.
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June 2024 by Lee Short
I walked in with no apt for an oil change this morning. The staff was welcoming and fit me into their busy schedule. Such a great group of people I felt like I was hanging out with a group of old friends.
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June 2024 by Melinda Kirkland
The worst mistake having an appointment on Friday. Dropped my 2018 Hyundai Kona off the day before at Hyundai. My appointment was at 8:30 Friday morning. They texted told me what was wrong. My husband called them fours minutes later to tell them to fix the truck after they found out what the diagnose was. I never heard anything else. I went to check on my truck at 3:50 Friday evening when I got off work, it was not ready. They hadn’t communicated that to me. I waited til 4:20 to get it. The check engine light is still on. I have to take it back on Monday. Things happen, just communicate adult to adult. It cost a nice amount. So back to Hyundai for a better experience.
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June 2024 by Debbie Davis
I love CMA Hyundai. Best car I’ve ever had and great customer service
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June 2024 by daryl Whorley
TChristy in the service department is outstanding at her job. If she worked for me, I would give her a raise and a promotion. She was exceptional !
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June 2024 by Rosemary Dietrich
Service members were attentive and explained things. Received discount that was much appreciated since cost was way above what I anticipated. Staff worked well considering ongoing renovation.
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May 2024 by Missy Cunningham
Wonderful service where people know your name from the friendly young man, Nigel, to the appointment manager Christy. Exceptional customer service !
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May 2024 by Nima Zhalehnaderi
It seems website is not updated it showed my car needs a service and I took a day off went there but the lady working there it’s too soon for this service and I went back home
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May 2024 by David “Matt” Robertson
I brought my 2022 Santa Fe in for routine maintenance but also because it had developed a whining noise somewhere in the drive train. The report from the mechanic was that it is the hybrid system making the noise and that this is normal but I never heard the noise until very recently. I was advised that if the noise worsened I should bring it back in. I'm very disappointed with the Mechanics diagnoses. I don't believe that it's "normal" noise and I certainly don't want to let it get worse. Invoice # 60737.
