“My regular store even though there's a different O'Reilly's closer! Ethan gave me a jump and a battery test in a pinch when I needed to get to work + had forgot my NOCO. Give Ethan a raise!”
“Organized store has many types of batteries in stock. They replaced my Android battery. I had to go back on a different day because they don't always have someone that can fix Androids but I think they are always covered for iPhones. The repair person was polite and helpful. I returned for my phone 20 minutes early and he had it done. However I should have checked that the phone could make calls because after I got home, I found it could not, due to lacking the SIM card. I called and they had it at the store. While the battery issue wasn't fatal and I could do it on a convenient time, the SIM card issue was fatal and I needed to immediately return there from Forest, on an evening when I am getting ready to leave town. Food I bought on the first trip I put into the refrigerator and ate later cold. The person that answered the phone was joking but seemed to think I should treat this as my lucky day to get to go back to Wards Road. I wasn't in the mood to enjoy his humor. I appreciated though that when I got to the store, the repair person was right there at the door, apologetic and happy to get me immediately on my way. Mistakes happen, and I did show up 20 minutes before my phone was scheduled to be done. I have my battery replaced in time for my trip.”
“Love this store!!! Kim, Sawyer, Brandon, Robert, and team are amazing.
Today Brandon saved the day!!! Can’t say enough good things about him. Oreilly’s goes above and beyond. Kim made a good decision bringing him on, and she’s built a great team.
Thanks guys.”
“My regular store even though there's a different O'Reilly's closer! Ethan gave me a jump and a battery test in a pinch when I needed to get to work + had forgot my NOCO. Give Ethan a raise!”