-
January 2024 by Jessica Guevara
This is by far the cleanest, most relaxing hotel I’ve ever stayed in. Not a speck of dust anywhere, kind and supportive staff, wonderful soaps and amenities and a dang good breakfast to boot. Jeanie and the team do an amazing job making this a home away from home. Extra points for a secure location as well. All side entrances require key card for entry so I feel a lot safer traveling alone
-
January 2024 by S u n n y S u n n y
Stayed here around late October for a band trip and it was great! Especially loved the breakfast options and was a big fan of the red velvet waffles. Lady in charge of the breakfast area was very helpful but a no b.s. kind of person which I liked.(Please tell me where you guys get the red velvet waffle mixes I love them so much)
-
December 2023 by Terry Cirre
Great rooms and very friendly staff upon check in.Amazing Christmas decorations made it feel very special!Even a hot chocolate bar with various toppings. Warm cookies at desk. Nice fitness center...I was able to get a pretty good workout in.Rooms were clean and comfortable and quiet.Nearby activities: Good location for Liberty UniversityChili's restaurant across the street
-
October 2023 by Teresa Richmond
Staff was amazing!! Our room and hotel was clean and very spacious. Bed was super comfortable! The grounds were very well kept with a beautiful fall decoration scene near the front entrance. Location was near many restaurants and shopping. Highly recommend and would stay here again without any hesitation.
-
October 2023 by Cindy S.
We expected more for what we paid. We had stained sheets, hair behind the bathroom door, malfunctioning coffee maker in the room, and lukewarm coffee in the reception area. The front desk staff was usually not at the front desk and when they did appear, they were unfriendly. We will skip this hotel on return visits--definitely a 2-star experience at a 3+ star price.
-
October 2023 by Nemmas
Rooms were clean and nice. They have a decent size gym with various equipment. Unfortunately the breakfast wasn’t up to par for a Hilton property. Food/coffee ran out and took a little longer than expected to be replenished. Pre-made frozen eggs/omelettes were ice cold in the middle once they did come out.
-
August 2023 by Vince Palazzo
The morning staff has no clue what customer service is, and the manager is no better. Very disappointed in this Hampton inn. I travel 9 months a year straight. This was one of the worst I have ever experienced, and most unwilling to accommodate.
-
August 2023 by S Mosley
It was an older building and the view from the window was a bright streetlight and Chiles parking lot. I was cold and couldn’t do much to improve the conditions of the room. The desk rep was polite and professional, but overall, the vibe of the room, and the hotel in general, was just kind of cold.I do appreciate that a rep emailed me to address my concerns after I completed the Hilton survey though.
-
August 2023 by Stuart Jones
We almost always stay at Hampton Inn because you know what to expect: a good room, quality hotel, and a decent free breakfast. This Hampton Inn failed to meet expectations because so much was wrong: 1) the digital key doesn’t work on rooms, 2) the attached sign is on an entrance door that they haven’t fixed, 3) two of three treadmills don’t work, 4) some outlets in the room don’t work (not to mention there are no USB outlets. Those working here are very nice and helpful, so the problems listed above speak to management not staying on top of minor problems that should be handled quickly.Breakfast was exactly what you would expect. What was unexpected is the person handling the food nor wearing gloves.
-
August 2023 by Tracy Anderson
Very clean rooms and public areas. The pool was refreshing. The breakfast was excellent for a free hotel breakfast. The customer service was fantastic.
-
August 2023 by Anita
Room was what you'd expect. Breakfast was unexciting. Pet fee of $75 for one night was ridiculous. Yes, the pet fee of $75 covers 3 days but if you're only staying one day you're still charged the $75 3-day fee, which makes no sense. Attempted to talk to management about it but they didn't care. Won't stay hear again because of that.
-
June 2023 by Hillary S
Rooms were clean but indoor pool was not heated. Had I known it would be too cold for the family to swim I would have stayed at the TRU nearby as we had our last visit since they have a great game room for everyone.
-
June 2023 by Jonviea Dewalt (Joni)
The hotel was so nice. Upon arrival, I felt right at home. The staff was there welcoming everyone and they really know how to make graduates feel special. I had no issues the entire stay and I did not have to contact the front desk for anything. The digital key was very convenient and saved me tons of time especially with checking in and out. Everything was clean, the beds were comfortable and slept well. If I am ever back in the area, I will look into staying here again.Rooms: Nice size rooms. Very clean and spacious. Beds were comfortable and slept well.Nearby activities: Liberty University is close by and there are things on and off campus to do. There are also plenty of stores and restaurants nearby.Walkability: You can walk for food if needed.
-
June 2023 by Matt Baer
Overall the experience was pretty good. I felt welcomed from the second I got to the front desk. I was checked in by a woman that I wish I remembered her name. She was knowledgeable, fast and made me feel welcomed right from the get go. Check in took less than two minutes and she directed me to which side of the building would be closest to my room.The rooms, however, need some updating. You could see rusting around the bathroom fixtures. Carpet was bubbled up (needing replacement) in both the room and the hallway. The location isn't quite old enough for it to be "outdated", but it definitely needs refreshed.Amenities were overall good though. The kids loved the pool, we didn't watch much TV but it seemed to have a good channel selection. There's an on-site laundry room for guests and the continental breakfast had lots of good options. I would probably look this location up again for my next Lynchburg visit.Nearby activities: Right across the road from the airport, and less than two minutes from the Wards Road shopping area.
-
June 2023 by Suzanne Gowen
The place was very clean and kept up everyone was friendly and helpful from day one you check in they made you feel at home there?? It's a great place to stay I give it a A+ family friendly and pet friendly they have a great complimentary breakfast and one lady that works there she's a character I tell you she is great and so cheerful also it is very quiet in the hallways and through the hotel we slept very well ♥️Rooms: They have good size rooms or not small and and you can just kick back and
