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January 2022 by T C.
The front-end workers like the nurses and NAs are really good and most love what they do. But the Administration on the other hand is rude and cold, awful to deal with during the time your loved ones are in a SR home. Don't expect Administration/Management to assist other than the bare minimum, and definitely don't expect any compassion or guidance during this time of need. I was graced to receive their help at the beginning but left in the cold after that with nothing but excuses. The Director Wendy is the rudest person and should not have that position. She has no compassion for those who are going through these difficult decisions with your loved one. Try to find another place if at all possible because you will have to deal with Wendy at some point.
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March 2021 by Janet Lacks
They will not answer phones
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March 2020 by Blue Sioux
The whole staff was caring and compassionate to my parents, treating them like they were their own kin folk.... even in the little kindnesses, I've never heard of a place take care of someone like they did my family. Out in the wide world, this isn't the norm & rehab/nursing homes can be abysmal. This one's a real gem!
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November 2019 by Vicki Mays Price
The staff here is amazing....simply amazing....
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August 2019 by Marie Raines Goodwin
The staff at Brian center is amazing. Therapy has been good to Bill. If you need rehab this is the place to be.
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March 2016 by Crystal Cox
We found the therapist to be wonderful, but the care at night and on the weekends left much to be desired. Due to this lack of care, my mother (1 month post stroke) fell and broke two bones in her foot. Accidents happen and we understand that, but to try and cover up the fact that two aides should have been helping her instead of one left us furious. My mother is now in ICU dealing with a kidney infection that went unnoticed by staff for three days. We are not ones to complain, in fact, this is the first review I have ever written. However, we strongly feel we made a huge mistake in choosing this facility for rehab care. Please do not make the same mistake that we did!
