9AM - 12:30PM 1:30 - 4:45PM
15 North Church Street, Lovettsville2 - 4:30PM 9AM - 12:30PM
1597 Bowis Dr, Point of Rocks“Today I visited this post office for a passport job as per the appointment I had already made. It is not a large post office but located in a lovely place. I could feel the coziness when I entered the office, and everything looked in order. Soon I realized why the place is appealing and pleasant to visitors. Very professional, polite, and friendly staff are the backbone of every good memory you bring back with you after your job is accomplished. A gentleman who introduced himself when I asked his name as Anthony Brooks was handling all the visitors' jobs unilaterally. He was describing every single point a visitor may need to know before even they attempt to ask and was checking all documents and their contents with optimum precision and reminding them whatever needed to be added or changed. To provide a perfect job for every visitor, he had to go to the back part of their station and come back with the solution to satisfy the customers' requirements best. My job didn't take much time. However, I witnessed when he was handling other two customers' inquiries who had similar jobs ahead of me. I thought it was my commitment to let him and all dedicated individuals like him know that their devotion to their work and responsibilities are recognized. Let them know that their patience while handling customers with optimal care and respect and going above and beyond to make the jobs being carried as memorable pieces of art is getting noticed and admired. We all need to appreciate and recognize our community service providers in any positions they might serve the public. They are our community assets.”
2 - 5PM 10AM - 1PM
2 Main St, Round Hill“"Clerk 11", (White lady lower 50's)(if logged in correctly) was SOOOOO HELPFUL! That's hard to come by. Very professional, patient and nice sense of humor. EXTREMELY HELPFUL TOO. ?”
“Stopped by to ship an important delivery on April 15th, and despite the numbers of people there to post tax related, the clerks were professional, competent and a pleasure to work with. The line moved quickly.”
“Just left there. Thank you for helping me do what I needed to do, and chatting with me. THIS is what right looks like. Outstanding customer service and everyone, all three ladies just as polite as they could be.Remember, this is a tough job, being a postal employee. Be kind to them!”
“Excellent office. We are lucky to have them in town.UPDATE 03/08/2024: Big shout out to the younger gentleman who went out of his way to return my wife's driver's license after she left it behind during a passport appointment.”