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February 2024 by Angel Collins
Love the textingStaff is rude and unhelpful
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February 2024 by Danielle Barbour
Ive never had a problem with the staff. The wait time can be long but people need to understand that some places are under-staffed. Take it easy on them. being rude and nasty isn't going to make them move any faster. If anything putting up with rude customers will delay them from doing their job. It's not like your the only person in the county getting meds. I appreciate the staff
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December 2023 by Michael Phillips
This place is terribly managed. Instead of working on prescriptions as they come in, they wait until people arrive, and then a backlog of customers are created in the form of a line. Instead of opening another register when the line gets more than three people long, they keep the same person at the same computer while other techs are just standing around, moving robotically as if they hate their jobs. The reality is likely. I’ve worked as a pharmacy technician before, at Walmart, so I understand the role. I understand what is good practice and what is not. The truth is, the manager has to go and house must be cleaned. I’ve already been stigmatized and stereotyped by the pharmacy manager there. Nothing changes, when everything could. Just because it’s in Louisa County does not negate the standard that CVS claims to expect of its pharmacy staff. It’s unacceptable, and it makes me think that they believe that the people of Louisa are too stupid to do anything about it. I’ve already threatened to contact the District Manager. They told me today that a medication that I need to prevent a health emergency was out of stock. When I asked why it had not been ordered, she told me the computer keeps track. Who keeps track of the computers, then? And why are the computers not programmed to order more of the medication at least a week in advance? There’s absolutely no reason for this level of negligence. I will be contacting the District Manager, and based on these reviews, I’d advise you all to do the same.
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December 2023 by Luna Peters
Pharmacy staff here is terrible. Don’t know their own policies. To lazy to put in information on insurance so claims they don’t take it. If you hate your job then quit already.
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December 2023 by Duane Adams
This pharmacy has the WORST customer service. Impatient, rude staff. If you don’t want to answer customer questions why have this job?
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October 2023 by Anna Toombs
CVS is the worst drugstore, something needs to be done about this place, to get a prescription is terrible, I went yesterday to get a flu and shingles shot, a rude pharmacist checked my social security card and said it had the wrong Birthday on it, d*** me wasn't thinking and I asked her what difference did it make, they let my shingles shot go through, she answered with an attitude, did I want to pay $106 for the flu shot, Ileft and went home and called Medicare, they said my birthday was right, so today I had to go to Montpelier CVS to get my flu shot, that place was so nice and the people were friendly, it's a shame, a place of business that is so needed to be like that!
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October 2023 by Diane Kopp
Pharmacy is the worst I have ever experienced.... always have issues at this store with my prescriptions.
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October 2023 by Morgan Brannock
I went to the ER for a back injury last night and was given the run around from CVS in town all day. I had someone go so that I wouldn’t drive due to pain and they told her they were out and could transfer if I called. I was in the phone queue for 1.5 hours and during that time my mom offered to go over to the Louisa CVS. Y’all closed in 11 minutes and wouldn’t fill it because it “takes 15”. I have never been more disappointed or shocked.
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October 2023 by Shalonda Clanagan
So slow at filling prescriptions, my doctor sent a prescription in yesterday, I went in today to get it and it wasn’t ready. How long does it take to fill prescriptions?
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May 2023 by Cynthia Hummage
The absolute worst. The most helpful and kind techs typically transfer or leave all together. I’ve been in there waiting for prescriptions and have heard the pharmacist and the lady who is across from the pharmacist bad mouth their own employees. That same lady is consistently rude and unhelpful. Until you weed out the nasty disgruntled employees, your pharmacy will always be the laughing stock.
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April 2023 by Taryn Sharpe
The drive through pharmacy isn't available. Staff has high turnover rate. Store sign and parking lot need attention.
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December 2022 by Anthony Register
My wife is on blood pressure medication and she has called for over a week and everytime she called they would say they haven't got anything from the doctors so she called her doctor and they said they sent the prescription. so she went to her doctor's office and they showed her they had sent it only for her to be lied to by CVS. So tonight when she went to get her Medication that she was out of for a week and found out they filled a 30 day supply instead of a 90 supply. And when she was standing in line and the lady's ahead of her it was the same thing to them their doctor never called. So i guess its ok to play God with people health over there medication. Oh and one other thing and i promise this you ever speak to my wife like you did. All i can say you better be glad she talked me out of coming to your store. Because you will not talk or talk over me like that. And you think im kidding try me
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December 2022 by Avry Duckworth
Do NOT COME HERE if you have an oversized vehicle and need a covid test. They will refuse to help you, or let you simply stand outside the drive thru.
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December 2022 by Patrick Grant
Was able to pickup meds within 1 hour of them receiving the prescription - Staff was friendly, professional and wanted to ensure I had the correct meds and instructions - pretty great service for a Sunday afternoon
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December 2022 by David Martin
Terrible, terrible pharmacy. They could care less about customer service. Women all appear to mad at the world and take all their aggression out on the customers. Will be moving everything to Whalgrens asap.