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September 2023 by Selam T
Amazing service and amazing atmosphere happy with the nail design!
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September 2023 by Konul Rasulova
Danny( with tattoos )did my nails today, he was in rush and rude.. seems like to they dont care about people’s reviews here…
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July 2023 by Nicole
Walked in this morning with my mom. It was quite busy so we had to wait a little while. I didn’t mind since we didn’t call ahead. Got a mani and pedi. I think it turned out well. The place was clean and service was good.
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July 2023 by Allyson Abraham
I got a gel manicure. While the end result came out nicely, the process was very painful. Before coming to this nail salon my fingernails were very healthy and strong. I had a previous gel manicure so the nail tech soaked my nails and began filing with a drill. Everything was going well until she continued to file my nails despite there not being any nail polish left. After going in with the drill, she began shaping my nails with a nail filer and then continued to file on top of my nails. Despite all of this, she then buffed my fingernails with a buffer. By the time she began painting my nails I was in a lot of pain. My nails were so thin I could not only feel her filing my nails through my fingernails, I could also feel her applying the nail polish through my fingernails, something I’ve only experienced after getting acrylics. It’s been about a month since I’ve had my service here and my nails have not improved. They are still very thin and have begun chipping into small pieces.
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June 2023 by Sarah Kaleem
If I could I would give it 0 stars. I would like to share that I am someone who is polite and always tips even if I don’t like the service. But this time I did not tip at all and honestly should not have even continued or paid. This was the worst service I ever received in my LIFE. The lady who was doing my pedicure literally cut open my toe nails skin and it kept bleeding and hurt so bad. Hopefully there is no infection. I went Wednesday around 7 pm. She did not even acknowledge or apologize. I had to tell her hey you cut me and it’s bleeding. How rude Can someone be? How mannerless can someone be? This can be a health hazard and someone can get infected with this type of service. I will never go there again. My 2nd toe hurts to this day (2 days later) and hopefully there is no infection…. If there is well there is a lawsuit waiting to happen. Inserted pics for reference. Do not go here you can find much better places with better quality and service. I only went because I happened to be in that area. Otherwise I go somewhere different.Service: Pedicure
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March 2023 by ieshia barnes
I always have a great experience when every I come here. Place is very nice clean awesome. Nails get done great every time
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December 2022 by s cortez
From my last 2 experiences I do not recommend this shop the guy with tattoo does not really take his time to deliver great results, he is nice but that’s about it.Picture below 1 week update from service and nails are already chipping. What a waste of money !Services: Dip powder
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December 2022 by Jocelyn D.
Always very friendly, clean and do a good job on my pedicures. Prices are reasonable too.
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December 2022 by Karma Taylor
Loved it, they r very sweet!! Thank u guys
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August 2022 by Nicole G.
Made an appointment in the am after several calls. Came to appointment and the whole appointment was fast. They rush you to the chair and they don't give you much time to pick a color out. Then she spent the entire time taking the polish off. She barely touched my feet. No lotion. No paraffin wax. While doing my pedicure she kept rubbing my toe on the uv ray machine smudging it. Prob one of the worst pedicures I have ever had. Vivians is not the same as it used to be. I can't imagine they can justify 60 dollars for taking polish off. Been coming here for years and I'm all done and the girl next to me is still having her feet rubbed
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August 2022 by Sally S.
This place is really inconsistent. Sometimes they're great, sometimes they're awful. I've come alone several times over the years to give them a fair shot; with family, and alone, and you truly never know what you're going to get. Sometimes I have awesome nail techs! Other times I have nail techs that move sooooooo slow. Today for example, I had to actually ask my nail to stop talking to the women next to us because we made an appointment for 12:15 and said they were getting chairs together only for her to start at 12:41. Then, they didn't begin my family members till 12:51. I had even asked her to see if she could clean my skin better, because she didn't get any of my excess skin with a pedi (I have nail techs who get it always!), and she looked at me like I was nuts. My feet don't even feel clean if I'm being honest. I called ahead and politely asked the manager for an honest answer with starting on time, but unfortunately, they didn't do a good job starting on time or cleaning our feet. I had mentioned if he thought they couldn't truly start on time to let us know so we don't waste time (we had plans), I didn't even say anything to the nail tech because she seems aggravated when I asked. I've had countless other experiences with them starting way late, or the manager raising his voice, so sadly I'd say don't go here. I think today will be my last as well - and I'm not a Karen, trust me.
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August 2022 by Kay Sarathy
Poor customer service. They charge you more than the price list says. They quote you a price and bump it up at check out. FYI -Almond shape is $5 more than square (not listed in the price list). Just getting a 4 year old nails' painted costs $10. Again, the price list does not have this. Be an informed customer.Services: Pedicure
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August 2022 by Kalpana Shah
This place has an integrity problem. We checked prices at the start for kids pedicure which was quoted as $25, but when we went to pay they said it was $35 which included manicure and pedicure, even though kids did not get a manicure, just color. Moving on to the adults, they did not say beforehand that an almond shape was a different price from a square shape and neither did the price indicate as such. Technicians were okay with their work but this habit of price gouging left a bad taste in our mouth. We will not return.Services: Pedicure
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August 2022 by ROXANNE WARNER
They are very disorganized and not the nicest. I took my daughter for a mom and daughter mani/pedi. Had an appt and explained why were there. They tooky daughter to do her mani first since she picked her color. But then took me to do my pedi so we were separate. The mani was overpriced, no lotion, no massage just nail dip. I paid over 300.00 to have mani pedis in the quiet. Because my daughter and I were separated. The woman who did my daughters fingers cut more then one finger and didn't even have her clean it. Just left it bloody. I also noticed how rude they spoke to people. I'll probably take my cash elsewhere
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August 2022 by Meron Assefa
This is my worst experience in that spa. I was getting my pedicures, there was a gentleman was helping me. It was my first time getting franch so I asked for his opinion, and i got it done and he knew I didn't like it much.so he told me to come the next morning because he had a customer waiting for him.I told him I could wait till he done with the customer. however, he sent someone to change the color. her name is TRISHA , SHE SO Rude.she came in with altitude, and she yield at me like I'm d*** " did you pick the color?*3" I said yes but she kept saying it more than twice.she so disrespectful, she even said "next time make sure you pick the right color" she was speaking to me like a little girl, very disrespectful. I wasn't even rud till she treated me like a dume.I understand ,costumer service is challenging but you also have to know how to keep your customers happy too!! The same guy helped me to redo my pedicurehe was very nice guy.Service: Pedicure
