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March 2024 by Corey Coleman
They ALWAYS forget something and I’m tired of going back or accepting that I’ve been cheated out of my money bc I’m too tired to go back. Do not leave that window without checking your bag or without your drink! Especially for the wait times! What’s the point of having two orders lines and turning working 1?! Make it make sense. We need a replacement on restaurant on that corner bc this isn’t working for Lorton.
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March 2024 by Seongjin Jo
This place is very clean!! Food was good too.
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February 2024 by Mark Sheffield
Waited 35 minutes for 5 tenders because they forgot about my order. Wasn't even busy, they just kept looking at me sitting at an empty table. Not coming
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January 2024 by Pastors Charles-n-Pamela
I frequent Popeyes throughout the DMV. This staff needs to be retrained on customer service. The cashier was rude an unaccomodating. Do not come to this Popeyes if you want a good customer service experience.
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January 2024 by Andrew King
Slooooooow! If you're on a 30 min lunch break, do not come here. I asked the manager, "why did it take 20 minutes?" His response, "Well, the tenders do have to cook first." Umm... It's fast food!
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January 2024 by Letisha Scott
I’m sorry I wish I can give them no stars because it took them over 20 minutes to bring my food out to me yesterday and my food wasn’t good at all.
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January 2024 by Aaron Amuabin
Ain’t no way this has a 2.4 star review yall crazy the food here is busing ong also the people there are very nice get my orders
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December 2023 by Jennifer Ramos
Food quality is great, but always out of different pieces. Always additional wait times. Never a good assortment of chicken. Every.single. visit.
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December 2023 by H H K
It’s not “fast food” if you have to wait 15 min on the side of the road to get ONE-SINGLE-SANDWICH. On top of that, drive through person is usually rude. And they forgot the sauce, which I always ask upfront. It’s not rush hour either. TERRIBLE management. Not acceptable service.
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November 2023 by Ernest L.
Been here a few times. New and clean, but small facility. I walked in for Monday lunch and was greeted nicely. My lunch experience was not crowded with no lines. I was in the middle of giving my order with the cashier until it was briefly interrupted for a drive thru order (hey! I was here first), and the cashier had to attend to that instead. Anyway, the manager completed my order accurately and quickly. They seem short staffed here -- I saw only a manager, cashier and a cook running the whole place. (Maybe they should close the drive thru until they are fully staffed). Food was hot and cooked just right. Note that the BBQ wings are surprisingly spicy, but it was not noted anywhere. Parking is abundant here.
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November 2023 by Mike Ploger
I’ve been a few times (each through the drive thru, and EVERY TIME I have to pull off to the side and wait ~10 minutes. Even tried downloading the app in hopes it could be faster. Then when the food is brought, it’s missing items or stale. Go to the one of the other options in the shopping center.
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November 2023 by Kristi W
Worst Popeyes I have been to by far. Employees are rude and don’t appear as if they want to be at work.
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October 2023 by Nicki Shery
Went in on Tuesday Oct 24 to this location. It was busy both drive thru and inside. I felt sorry for the Manager who just got yelled at by the guy, I witnessed the whole thing and she did her best she could. We should be patient with workers especially if they are understaffed. I applaud her professionalism because that man’s attitude made me want to punch him. I will say the inside and outside of this Popeyes was the most CLEANLIEST Popeyes I’ve seen in the dmv! Very impressed! Thank you to the Manager, I forgot her name, a beautiful lady, For accommodating my special requests with a positive attitude. I appreciate her kindness even after experiencing a horrible customer! She went above and beyond to make sure I was taken care of and I left full and very happy, all thanks to her!!! She was the best part of my Popeyes experience!!!
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October 2023 by Odyssey Martin
Great location.I was missing one of my sides of my order. Probably could’ve been prevented by not rushing. The gravy on the mashed potatoes was definitely watered down. I’m not sure what happened to Popeyes but what the heck is up with the tablespoon of beans for the red beans and rice. Popeyes has become more expensive for less quality and food. No more.
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October 2023 by sushil a.
Terrible service! Poor Store manager who sits in the back office while long lines at the counter. This store is in excellent location but needs a "shakeup" with new people who can run this well or else it will be run to the ground. Had to wait 15 minutes for an order in line with only 1 cashier working. Hello Popeyes Corporation!! - Please wake up and turn this store around. Its desperately needed.
