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March 2024 by Jasmine Rendon
Great postal office! The ladies at this location are wonderful and there is never a wait time for shipping services
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February 2023 by Tayleb Brooks
I go to this post office on average 3 times a week and the employees are fantastic. Always a pleasant and easy experience, and should something need correction the employees always work with me to correct it. Very happy with this location and I will continue to use their services.
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January 2023 by Patricia Urso
Staff always helpful and efficient!
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October 2022 by Michelle Squyars
The staff here are very polite and super helpful. I've shipped everything from letters to packages. They can tell you costs and shipping speed. You do need an appointment to get your passport applications done here. Make sure you follow all the instructions well for your passport application so you don't have to go back and fix any mistakes.
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September 2022 by Maria T.
Super clean post office! Well stocked and offers a greeting card kiosk, plenty of mailing supplies, and a variety of stamps! The service was slow, but it was a busy Friday. Located in a strip mall, the plain facade is nothing to "write home about". They have passport service here so that's a plus! The hours are M-F 8:15-4:30. Not open on Saturday? Really? Lightfoot P.O. might have some folks p.o.ed!
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June 2022 by Ashley Bell
Tisha was so helpful with getting our passport renewals and photos! The paperwork seemed stressful enough but she got us all taken care of! Thanks!!!
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June 2022 by Heather Marfizo
My boyfriend and I went to the Lightfoot, Virginia Post Office in the zip code of 23090. Their hours stated they were open until 4:30pm, we were there at 3:30pm. They were closed and there was no sign on the door to tell a reason for why they were closed. I think that is unfair to the customers like us who had business to take care of and we were there an hour before they we're supposed to be closed. They need to put up a sign on their door to let their customers know that there closed and why as a curiosity to their customers. I also called the united states post office and had a file reported that they need to get the message to who ever is in charge of that location. This is a notification to any and all local residents that they may or nay not be there and open for their customers when you arrive. Just so all of you know and to be aware of how in consistent and in convient they are.
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February 2022 by Cindy Lentino
No self service machine available when closed.
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January 2021 by Nguyen Nguyen
Rude customer service!!
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January 2021 by Tracie E (Mainer Chick)
They have been nothing but helpful here. Even during the busy Christmas season. Often understaffed, but always professional. They have a thankless job, so thank you!
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October 2020 by ali Abdul-Adil
Employees give you a hard time about anything you ship question your package and threaten to open it. I was there and a man was shipping papers for educational purposes to an Indian reservation. Both employees forced him to tell what was in the box in front of all of the customers and then both argued with each other about whether they think that is educational or not and gave the man an extremely hard time about his shipment. If you want service to be handled timely and fairly do not go to this office.
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June 2020 by mehmet Tuvas
Horrible service. All three ladies never smiles and welcomes you. I stopped going this location because I am being charged different prices for the same size and weight packages. Last time post master and a clerk was talking about me between each other because I asked why I was being charged 55 cent for one day and 1 dollar the next day. Post master was charging for my envelopes 70 cents and her employee was charging a dollar. Horrible. Will not going to visit the location.
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March 2020 by Natalie D.
Smaller post office in a strip mall off Williamsburg's main drag. On my visit they had an issue with taking cards and took only cash. Two registers were open and wait was 12 minutes to mail one package. The clerk who assisted to me was pleasant. Nice to have another post office available in this part of town.
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January 2020 by Tracie E
They have been nothing but helpful here. Even during the busy Christmas season. Often understaffed, but always professional. They have a thankless job, so thank you!
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January 2019 by Ian Blanton
Great service!