-
July 2024 by Laura Ann
This store is clean and well kept. However, it has been difficult of late to get the attention of an associate to assist with product questions. In addition, when calling on the phone for inventory availability, I've often found that their inventory online does not accurately reflect their in store inventory which may also be why it takes so long to get an answer on in store product availability over the phone. Overall, this location seems understaffed and poorly managed.
-
July 2024 by Eddie Gebhard
Good location but smaller store with less items in stock and less good clearance deals. They seem to price stuff on clearance a lot higher then other stores like Staunton. Still it's my local store and I like it overall. Friendly staff. Had a return this day that I had forever and had no issue with that.
-
July 2024 by T Cochran
Good selection of flowers and summer plants.
-
July 2024 by Rebecca Walker
First time in a while that there were friendly employees willing to help customers.
-
July 2024 by Mark Nairn
I wanted to purchase a fan, nobody around to help with the selection. I asked for help several times, and no help came after flagging down several associates and asked for help.
I left to store without a fan after 40 minutes spent in the store.
-
June 2024 by Andrew Woodson
Staff seams to try harder to get out of the way than they do helping people
-
June 2024 by Kassidy Everhart
Ordered a fridge yesterday and got it delivered today. Delivery men (Alex and partner) did an amazing job and it was pouring on them. They hooked up the ice maker and made sure everything worked. They were great and will ask for them if I ever get anything delivered again! Thanks again Alex!!
-
April 2024 by Anita Davis
You g man in the door area was super helpful and nice. You g lady working self check out nice as well.
-
March 2024 by John P
Good location and they do work hard to keep their areas stocked. Needed to ask a couple of questions about a Storm Door...could not get an associate after several tries. Bought the door and got lucky that we were able to install without getting our initial questions answered. They seemed to be short staffed for a Saturday morning.
-
March 2024 by Robert Stloarz
They have everything at Infatuation prices.
-
March 2024 by Nancy Forte
They always seem to have what I need and reasonably priced..
-
February 2024 by ken kuban
I would like to praise the sales associate named Pat who did a outstanding job in my selection of a freezer in which we're giving to a needy family of 5.Please recognize A++ efforts to satisfy a customer.Ken & TeresaRaphine va
-
February 2024 by Gene Silva
Great place to get what ever it may be that you need.
-
February 2024 by Caroline Donnelly
Feb 1, 2024. I have called and spoken with the Install Sales Office and I am supposed to be hearing from the installers who will come back to the house and take their own pictures of the flooring in question and then a claim from Lowes will be filed with StainMaster. I will update as this issue progresses.We purchased sheet vinyl for a kitchen floor. Looked at sample on large roller in flooring section. Made the mistake of not looking at reviews for the particular pattern. It was installed today. They did a fantastic job but if there is an uglier pattern I haven’t seen it. I took photos and went back to the store and met with John in flooring. The large sample on the display roller we looked at isn’t there anymore. It was in November when we saw it. He opened another roll and it’s ugly as well but not near as horrible as the batch we got. He said there are variations in dye lots. I don’t know what recourse we have . We’ve spent a lot of money on something that truly isn’t fit for even a work shed let alone a kitchen. If only I had read reviews . It looks like someone ran over it with a wheeled machine with black tar on it… not a marble print at all. If there is any customer service at Lowe’s I hope they will assist us with this .
-
February 2024 by Edward
Great customer service
