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February 2024 by joe rami
Be aware they wanted to replace my water pump and axle rod component, took it to my dealer to be serviced and it was all fine there was no need to change anything,
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February 2024 by Evan Mixon
Never had a good experience here (or at this chain in general) over the years. Do not recommend. Prices are sky high, mechanic skill/attention to detail is low, and customer service is equally low.Take your business elsewhere or to a local/small business shop that is more trustworthy.
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January 2024 by Felice Collazo
Jason and Travis were so helpful and extremely easy to work with.
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January 2024 by stephanie c
Manager is great and so is staff. Always busy but to be expected.
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January 2024 by Amar Desai
Va tire and auto always takes care of me and myNeeds
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January 2024 by Kiran Blr
Great place for quick inspection of your car for the annual Virginia inspections. The charges are reasonable and wait time is almost none on weekdays. Park in designated place and walk in for quick data entry followed by payment & pick up. Plan a 20-40 min shopping or eating around to ensure you don’t wait at the store.Tip: pleases call before you go in, to avoid wait.
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January 2024 by Reshad Habibzai
Was assisted by TJ and Jason, very friendly and quick service. Were able to adapt to a change I unfortunately had to make last minute with no issue. Great people and great service!
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January 2024 by Mystery Girl
Neutral
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January 2024 by Ben M
Super friendly staff. Very pleasant waiting area. Rapid, on time service. Reasonable charges. Could not have asked for a better experience.
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November 2023 by James Lee
Brought my car in because of starting issue, they ran $89 diagnostic and found it needed new battery. I told the front desk rep my battery was replaced recently. TJ, who was next to me heard everything and look it up and found it to be true. It was under warranty. TJ went out of his way to look out for me because he wasn’t even my sales person. Good job TJ and thank you.
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November 2023 by John Niedzwiecki (J.P.)
Absolute crooks and scam artists. I will be reporting them to the BBB for my experience with my safety inspection. Inspector stated my ebrake wasn't working and right light assembly wasn't connected. He gave me a quote of over $800 to "fix" everything and pass inspection. I then went and got both issues fixed at different shops after my "failed" inspection. Had both of those shops confirm they had fixed the problems. Went back to the VA Tire and Auto for inspection and they said I hadn't done anything to fix the previous issues and failed me again. Even though I watched with my own eyes the other shops fix the problems. I then had to go back to the other shop and that shop then passed me saying they had indeed fixed the issues unlike what the inspector at Virginia Tire and Auto claimed. I was in and out within 30 mins after I had wasted 3 hours to get safety and the emissions done at Virginia Tire and Auto. Never again. For inspections avoid them like the plague.
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November 2023 by Priya S
I have trusted VA Tire and Auto the last 10 years and I will continue to because of the customer service and trustworthiness factor. Kenny is the absolute best, won't go to another shop as long as he's there.
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October 2023 by Conor Nicholson
Great mechanic. I got in at 7:30AM and was out before 9AM for my emissions and safety inspection. Clean shop and professional staff. Highly recommend.Services: Auto emissions testing
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September 2023 by K L.
Beware! The Virginia Tire & Auto, Leesburg, VA use very deceptive business practices. I hope this review helps someone avoid the fiasco I experienced. 1. First red flag: They said the tires I wanted were not in stock but they could get them the next day. I paid a $200.00 deposit (balance was an additional $1100.00+). 2. They kept my car longer than the one day they promised (3 days)3. Days later when I arrived to get my car it was not where I could readily see it on the lot 4. I went inside and paid the balance on the tires and was shown to my car. Immediately, I was shocked, very disappointed. My old tires looked better. The tires were FILTHY they did not appear to be new but USED and OLD and they are 2 YEARS OLD. I was shocked that they thought this was acceptable.5. Management agreed and offered to make things right, he did not! His only concern was to keep my money. His final offer was to clean up the filthy, old tires that I didn't find acceptable or sell me another tire brand that I wasn't in the market for. He couldn't get the newer tires I wanted. I got a random call from someone after reaching out and writing to their customer service. The person confirmed what the Manager said no way was I going to get a refund which is the only thing that would have been acceptable to me. I did not want their old tires. I only wanted the brand I paid for. I do not recommend this business.
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September 2023 by Nandanie Beharry
Scammers especially to females....I went in for an oil change, tire rotation and brake inspection. I have under 45k miles on my car. I was told my tires may need to be replaced soon which I kindly declined since I knew I easily have another year before I need to replace them. They also told me I needed to change both my air and cabin filter. I just changed my cabin filter a month ago.... I did however buy my own air filter and replaced it myself for more than half than what they were charging in 10 seconds.They then said I needed to replace my front brake pads and rotors. I checked my rotors, and they barely showed ANY wear. Then said my brake pads barely had anything left and if I didn't change them out, they would start ruining the rotors so I should just do both services. I declined the service and decided to check/replace the pads myself. When I removed the pads off the rotors, I found out my pads were completely fine, and I have more than 50% padding left. Just beware the next time they throw a bunch of services to you. I'm even weary that they're not doing proper inspections at this point.Services: Tire rotations
