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September 2024 by Kelly Caldwell
I have not been receiving important pieces of mail recently. I am signed up for “Informed Delivery”. I have been expecting several important pieces of mail and I never get them. They have a bad habit of putting other units mail in the wrong box.
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August 2024 by Narmatha Vachiravel
Awesome
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August 2024 by Chris Anaya
Staff was rude and unprofessional. Not helpful at all.
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July 2024 by Tracey Hedges
Bad service. Twice gone to this place. They are not nice. Will not go back.
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June 2024 by Spiral Tote
13May2024 My first time in here. You’ve seen the other posts that have pics of this place. The mailbox’s inside are dated. They look nothing like the metal mailbox’s in other post offices.
This place is small and the parking lot is the same. There is an automatic machine you can mail letters and packages from it.
Customer service was nice and quick. Not crowded with a few people in line.
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June 2024 by Pamela Kiser
Went to the Leesburg post office this afternoon. The gentleman behind the counter - Johnny was extremely helpful and going to the P.O. was actually a pleasure! Thank you! Johnny
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May 2024 by Jeff R
Poor in person service here ... requests are too often met with we can't help you excuses and attitude when online advice, including from the USPS, indicates otherwise. Very frustrating. Too bad some services have no good alternatives.
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March 2024 by Trevor O'Brien
If I could give them a 0 star I would. I was expecting a delivery on Monday the 26th as the tracker said "Out for Delivery by 5:40PM", it reaches past then and then at 10PM I get a notification saying it is scheduled to be delivered Tuesday the 27th. The next day comes and I get another notification that says I have to pick up my package at this location. I scheduled for a redelivery because I asked and paid for a delivery NOT A PICK UP. Next thing you know when I reschedule for it to be delivered the next day, the delivery driver comes up and tries to charge me nearly $50 even though this was not explained in the redelivery request... I do not get how it can be out for delivery one day to the next day claiming I have to come pick it up and then to the next day being redelivered but being charged nearly $50!!! This is ridiculous, do better USPS.
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February 2024 by Kathleen Anderson
Absolutely terrible customer service. The mailman assigned to my location from this USPS decided to not deliver my mail to me. Then when I called I was told I'd get my mail with a form to fill out. When that didn't happen and I tried to call nobody answered to the point I had to take off work to go to the post office to try to track down my mail...which I still didn't get. And then when I asked for a name or next level supervisor to contact I was told there isn't one. Ridiculous.
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December 2023 by Robert Carkin
Originally they said an item I ordered was unable to be delivered due to incorrect address. Thank you to the postal worker for attempting second delivery and dropping it off.
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October 2023 by Tanja Ahmadi
My son went today to sent express mail for me. I was working and he filed / submitted ,a very expense envelope out that was was not intended to be filed for the purpose . Once approaching the clerk .. he told me me she helped him fill the right envelope and didn’t charge him for the wrong filing one…THANK YOU !
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September 2023 by TONYA MCPHAUL
Service was superb...In & Out
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September 2023 by Jeff Armstrong
Building is old and decrepit, ceiling tiles are water stained. USPS needs to do better. Passport employee was very kind and helpful.
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September 2023 by Tamas Fellegi
The worst service I ever had .
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July 2023 by Lyle Y.
I actually feel bad writing this because I don't like negative reviews. But it's just a negative experience here. The ceiling tiles are sagging, the floors appear to have water damage and the whole place feels like it is stuck in 1975. I feel bad for the employees. It's depressing. They try to help but are overwhelmed. If I'm returning something via UPS I simply show up with my phone and the product, I don't even need a box! Today I had my item in the original packaging but the label was not attached. I was told I had to buy packing tape to affix label. C'mon bro!?!A nice lady in line let me use her tape. Who needs mail delivery 6 days a week? Let's get rid of junk mail, deliver 3 days a week and upgrade facilities.
