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November 2023 by Chris G
Process was easy, everyone was professional, and phone works great! I highly recommend Asurion Phone repair. They repair all my phones and my colleagues' as well. Prices are excellent and work is done extremely fast. They also can help with tempered glass when you get a new phone. Visit them for all your tech repair needs. You won't be disappointed!
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August 2023 by Chris L
Excellent service - claims process was super easy and these guys went above and beyond to get my Samsung note 8 back up and running after I completely smashed the screen. They did same day service and I am super appreciative of their quality and speedy service.If you know anything about these phones, replacing the screens and testing them is not as easy as it used to be and these guys got the job done. I use my phone for work and personal purposes so having it back quickly was really important and these guys delivered. Easy 5 stars.
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August 2023 by Patrick Tchoumbou
Isaac helped me out and was terrific. He was so patient, understanding, kind, and knowledgeable. Had my charging port replaced and working within a couple hours. Isaac is the man! The company is truly lucky to have him.
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August 2023 by Aaron Yount
I had a broken screen, scheduled an appointment (other than a little hiccup on the paperwork side of things, this went very well. No fault of the employee working here.)Got the phone dropped off, and within 30 minutes it was fixed.I highly recommend this place!
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July 2023 by Andrew Jaffee
I dropped my daughter's Google Pixel 7 off on a Wednesday for repair due to an issue with a blank/black screen (black screen of death). The technician who assisted me could not have been more pleasant and helpful and was sure he could repair it, likely under warranty. He was right!It was fixed under manufactures warranty by Friday afternoon and looks and functions perfectly.Asurion saved me the cost of paying off the Pixel 7 and then another $800 or more if I had needed to get a new phone. I could not be more pleased, and highly suggest checking with them prior to replacing your device if you think there is at least a chance it can be repaired - it may save you a good amount of money.
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July 2023 by Bart Schuster
Getting a phone repaired is never a fun thing but I needed it and more than just a screen. Terry was fantastic, very professional and pressed to get the repair done. I was leaving on an 0700 flight and explained to him I desperate! The store closes at 5PM on Sunday and I'm leaving at 6 and he and the tech reminded to ensure I was in a good place with a properly working phone. So thank you and if anyone in the area needs a fix, Terry and team are your guys!!!
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July 2023 by James P.
Had a iphone 12 pro battery replacement done here since my battery was draining and phone overheating. The phone was dropped off / picked up same day at the stated time. No issues with this place.
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July 2023 by Randy Russell
Konah was enormously helpful…great costumer service! My daughter dropped her iPad so I searched iPad repair places and Asurion popped up. My daughter and I went there to get her iPad fixed and it only took a couple of hours to get it fixed! Wonderful service!
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June 2023 by Gianna Rotell
Brought my phone in a few weeks ago to have the back glass repaired as well as the camera lens. When I picked it up, my camera still had issues, and after bringing it back they found the issue was with the camera, not the lens. Phone was fixed and picked up same day! Really appreciated the super friendly and patient manager/owner who helped me out!!!
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June 2023 by JJH Academy
I had a very very negative experience here a couple weeks ago.Seems like they don't care about responsibility for what they said to customer!!!I made an appointment to fix the screen on my GARAXY Foldz3, but Ididn't get a chance to fix and visited again on the day they promised me, but their only answer was impossible that they couldn't access where the parts were because they didn't have a manager who only has a key to access to parts room. I was trying to understand positively and tried to get back in touch again and set up a repair meeting, but their answer was that the manager didn't show up for work. I had no choice but to abandon the repair plan here. If you have any plans to visit this place, I strongly recommend that you call in advance to see if their manager has come to work.
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June 2023 by Chip Alexander
My phone wasn't charging through the port. I called and they had the part, so I brought it in and DJ was friendly and helpful...and told me they had a bunch of repairs ahead of me...but...they still managed to get it fixed same day! Terry was the one who went above and beyond to get it done same day. Woohoo! Thank you so much! Highly recommended.
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June 2023 by Margaret Davis
Very caring and patient individual helped me . If I recall correctly I believe he said Terry is his name. Wait only a few hours for repair thank goodness for that and having insurance coverage. Very happy with their clean location and courteous behavior.
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June 2023 by Kelley timbers
This has been my go-to place for all my tech repairs. Terry has always been very helpful along with the rest of the staff. Repairs have always been done in a reasonable time frame. Highly recommend!
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June 2023 by Teddys Sparkelers
amazing customer service. Got in at 4:50 and they were able to replace my phone screen right then and there. the dude who fixed it was seriously a speed demon. thank you so much!
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June 2023 by Bonnie J.
The staff is knowledgeable and always helpful when needing a repair on my apple devices.
