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November 2022 by Salam A.
I had to come from out of town to pick up an item in stock at this store. I found the man in tech, Aaron to be more than of assistance to me. He carted the item all the way out to the car and helped me pack it. Very grateful for his pro-activity. Wonderful and easy trip to Target.
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October 2022 by Alex F.
We love our neighborhood target. It is sufficiently staffed, clean, and the employees are uniformly helpful when I need help finding something. The red card savings of 5% is a draw. It also helps that they have a CVS inside as well.
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August 2022 by Kevin S.
I thought the service was great and the pricing was good. Definitely provides a variety of products to choose from, including very fresh produce at a good price.
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July 2022 by Helene B.
This Target used to be awesome before the pandemic. I don't know what happened but the staff they have now is absolutely horrendous. There are a few good people but the majority are too young and have zero retail skills or are just plain rude. Including managers. I had a traumatic experience there when one night my Soectra pump stopped working. My baby was exclusively fed human milk through that pump. I ran to Target and got there at 9:55. I had no idea the post Covid schedule was till 10 PM only. They used to be open till 11. I went to return my existing pump and told them I need to go grab a new one. They told me the register was closed so they couldn't ring me up. THE REGISTER I HAD JUST RETURNED A PUMP ON!!!!! So I asked for a manager. The manager was very rude, made me feel stupid because I didn't know they closed at 10, was not phased at all by the fact that I was shaking and in tears and I was telling him I cannot feed my newborn without a new pump. He told me to run and see if I can find one, turned his back on me and went about his business. I went and grabbed the one pump they had available and went to the self checkout since they had closed all the registers. When I rang it, it was 1.29 more than the amount they refunded for the same pump. I came in for an even exchange so I left my wallet in my car. I told the really nice gentleman that was supervising the self checkout ( older Indian guy from the old staff) that I need to run out and get my card. He said ok so I went out of the store, ran to my car, grabbed my card and ran back. THE DOORS WERE LOCKED. I kept banging on the doors hoping the old gentleman would look in my direction. He eventually did and came to open the door for me. I payed and left the store so traumatized, sweating profusely and panting like a hunted animal. Why? Because I inconvenienced them? I wasn't the only one in the store. I got out at 10:05 pm or so. The whole ordeal lasted 10-15 minutes so imagine the amount of running I had to do. Is it ok to put a new mom through that trauma over 5-10 minutes? I worked retail for 10 years but I never ever treated anyone that way. None of my employees would have treated any client that way either. Absolutely appalling. Since then, I go in if I absolutely have to, I always do self checkout and avoid interaction with the personnel. For the first time in my life I called corporate to complain and nothing was done. No one called me back. No one offered a gift card and said hey, sorry you had to pay extra for an even exchange. It was just a dollar but it's unheard of that a customer has to pay any difference for an even exchange. I didn't ask for the return. I specified I wanted an even exchange but the kid who did the return had no idea how to do that. Very disappointing....
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June 2022 by Tatum M.
i lost my keys at this target and asked multiple employees to help me but they all refused to help. the store was closing soon so i needed to get my keys. at one point one of the employees was laughing and making fun of me and my friends
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February 2022 by B H.
There is now an Ulta section in this store. 2/12 I stopped to ask an associate in that section about product availability. She and I were having a conversation while TWO other associates were working with another customer. One of the other associates approached the person helping me to ask a question. The person I was speaking with turned away from me to her and began talking, then proceeded to move away from me. Am I invisible? I walked away, then she tried to apologize. I spoke to a manger who also apologized and offered to help with what I wanted to purchase. It wasn't about the purchase, it is about how people are treated.
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November 2021 by Amber A.
I love this Target so much. I have been going there for many years. Other Targets in the area just cannot compete. Love this Target so much
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October 2021 by Catherine P.
I'll start this review by admitting that I'm a Walmart girl. Low prices and low service. Lol now with that being said I expect more from Target. This Target used to be a place I would go when I was feeling boujee or got a gift card but everytime I come the store has been rearranged. And I don't mean like endcaps, I mean like whole sections of the store have moved. I understand change and a refresh but it sucks. The shelves are usually half full and finding a floor associate is almost impossible. I wouldn't come back unless it was absolutely necessary because I don't enjoy high prices and low service.
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September 2021 by Ann G.
Ever since Target rearranged its store two years ago I've not been able to find what I need. It used to be my go to store. Last straw was when I needed an over the door hanger. One employee had no idea where it is (we were surrounded by wreaths). the other employee sent me to the general aisle of hooks and hangers. I'd been there before and they weren't there. Why is this store even open? It has almost no stock and employees have no clue.
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September 2021 by C P.
Target~everyone's happy place, except a wallets. They have everything to offer, and the man at the self checkout is always so pleasant.
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August 2021 by Will S.
AJ at the tech counter was super helpful. I called before I came in to confirm he had the Beats studio buds I was looking for and he knew what I was looking for immediately. When I came into the store he got me in and out super quick and was very kind and personable.
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July 2021 by N B.
Always poorly stocked compared to Targets in other parts of VA. Self checkout staff are extremely weird. My sis and I checked out at about the same time. I'm lighter skinned but my sis is medium brown. The Indian male employee at the self checkout ignored me checking out and continued to goof off in the dollar section next to self-checkout. The minute my darker skinned sister approached a self checkout station, he ran back over to self checkout and watched her like a hawk. Weird. Only bringing this up because we've noticed this over and over since we started going to this Target. Staff at this location need massive retraining. It's embarrassing.
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February 2021 by Jessica F.
The grocery section has been spirally declining in quality, freshness, and availability since September 2020. Shelves aren't as stocked as they used to be. Produce looks okay, unfresh, or spoiled. I've used curbside pickup a few times and receive spoiled veggies. I've been shopping here for food for years and am starting to question why food isn't as fresh as it once was. Management do you care about the quality and freshness of the produce you sell?
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December 2020 by Hansel P.
Unhelpful and rude staff. And they didn't have the item that the website said was available.
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November 2020 by John K.
Nice store, updated. Terrible parking, especially with a Chik in the lot. Most of my review is about the pickup process during Covid. So the fact that you need to show ID and can't print out the barcode from your online order is much less than ideal. I have a similar process with Amazon but I can print out the barcode so I can hand the entire paper to an associate and not have to show them either my ID or a barcode on my phone. This is more of a call out to corporate to fix the curbside/local store pickup process.
