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September 2023 by Nahu Dimitri
One of the female cashiers was extremely rude
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July 2023 by emerson revolutionary arts
Second time trying to cash out a lottery ticket of $20 and said they run out of money at 1 pm on a Thursday. I don’t understand that.
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May 2023 by Jessica F
They never say hi to black customers but will talk up everyone else.
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March 2023 by Andrew S.
Apparently purelife water and aquafina are both $8. What bs. Upon telling them the price isn't right, no compassion or care towards the complaint was given. All water doesn't cost the same!!!! Look in your cooler!!!!!
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August 2022 by judith albury
One of the employees helped me I was having issues at the pump
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June 2022 by Sean S
Another Shell station that rations. At $75 the pumps cut off. No, I didn't use grocery store rewards. Even if I did, I only had 16g of fuel.
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June 2022 by Mike Smith
Surprising beer selection for a gas station.
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April 2022 by Reed H.
Higher than most surrounding Shell stations and poor service. But more importantly, fairly certain my credit card got skimmed or poached somehow here. I saw other complaints on other forums about this place. Wish I had saw them sooner. Losing customers by the dozens now. Sad!
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April 2022 by Dark Poison
Went in for a drink and a light. Dylan the manager I believe is Sikh. Accused me of stealing as I emptied my pockets and we both agreed to call the police. I was then asked to leave by another employee. Very disappointed.
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January 2022 by Richard E.
This is a gas station where you can cash in you flexible reward points to lower your gas prices..., 10 cent/ gallon savings for every 100 points earned at Giant grocery stores. As seems to be common at most of the gas stations that participate in this grocery store promotion, including this Shell ststion, their gas prices are up to 20 cents a gallon higher than some other nearby gas stations that do not. So in the end some of the benefits to consumers are negated by the higher prices. I'd personally rather cash in my flexible reward points on future grocery purchases instead of on gas purchases.
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October 2021 by Ashley Bordeaux-Fair
The gas pumps have skimmers on them. My information was stolen on 9/13/21. If you have to get gas here go inside and pay dont put your card in at the pump.
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September 2021 by Ashley Bordeaux
The gas pumps have skimmers on them. My information was stolen on 9/13/21. If you have to get gas here go inside and pay dont put your card in at the pump.
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August 2021 by Mr Bad Reviewer 3
Be aware. Tire pressure machine is not working properly. It's over filling by 15-20 psi in all 4 of my tires. I set it to 40 and got 58-62 psi. Set it to 32 and I got 44-48. Verified with a digital air pressure guage and the same model air pump at another gas station. I notified the front desk staff of my findings at 3:40pm on July 17, 2021. In person and by phone. You tires could blow up at this psi. Against Michelin recommendations to go above 50 psi on my tires. Staff were friendly. Store was clean.Update July 24th: air pump is working properly today
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June 2021 by Near Leesburg
This is the worst managed station in Virginia. The employees are rude to their customers, they feel entitled to your business, and they have no customer service ethic. For example, always check the dates on anything you buy in the store. They have no problem selling expired food. Another example, they don't maintain the car wash. It smells like a sewer because they don't replace the filters for the recycled waste water that it uses. It also routinely runs out of soap and other ingredients. The car wash was out of soap and was only spraying water when I used it this morning. When I reported it to the woman behind the counter, she was angry that I reported the issue. She made it clear that it was my fault for reporting the problem. She refused to place cones in front of the inoperable car wash, so multiple other people continued to try to use the defective wash. She didn't care that the service wasn't working and only wanted to cheat the customers out of their money.
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January 2021 by Terence R.
This gas station had expired donuts that made me ill, when I told the cashier he had ZERO sympathy with the fact that I informed him that they made me very sick hoping that he'll be a kind,compassionate human being and offer me a refund or exchange but no he just waved his hand at me disregarding me with the upmost disrespect.
