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October 2023 by Sasquatch N
Extremely friendly and helpful staff, great selection. I'll definitely be back the next time I'm out that way.
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September 2023 by Adam Turner
Brad helped me today. Good service! Good shoes. Second time in the store. Second time spending hundreds of dollars to have comfortable feet. Worth it. Get in here!
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September 2023 by Scott Taylor
I took up running during COVID and have enjoyed it since. I always stuck with my trusty Nike Pegasus, a good shoe for sure. I finally got around to going to Potomac River Running to get fitted and look at some different shoe options. I ended up going to the Leesburg store and the experience could not have been better. Yosselyn welcomed me to the store and took me through the complete fitting process. The process is very thorough, measuring all aspects of your foot, strike pattern and even taking a short video of a run on the in-store treadmill to look at a slow motion of my running gait. Based on the results Yosselyn proceeded to show me no less than 7 different shoe options, encouraging me to take a run outside or on the treadmill to get a feel for the shoe. After numerous runs on the treadmill I landed on the Brooks Ghost 15. Yosselyn was incredibly knowledgeable and thorough, and there was never any pressure to buy shoes there, she was completely focused on finding the right shoe for me. "The shoes will talk to you" was her line, and she was right. I did end up buying the Brooks there, how could I not after such a great experience, and the price was the same as everywhere else. Thank you Yosselyn.
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September 2023 by Scott T.
I took up running during COVID and have enjoyed it since. I always stuck with my trusty Nike Pegasus, a good shoe for sure. I finally got around to going to Potomac River Running to get fitted and look at some different shoe options. I ended up going to the Leesburg store and the experience could not have been better. Yosselyn welcomed me to the store and took me through the complete fitting process. The process is very thorough, measuring all aspects of your foot, strike pattern and even taking a short video of a run on the in-store treadmill to look at a slow motion of my running gait. Based on the results Yosselyn proceeded to show me no less than 7 different shoe options, encouraging me to take a run outside or on the treadmill to get a feel for the shoe. After numerous runs on the treadmill I landed on the Brooks Ghost 15. Yosselyn was incredibly knowledgeable and thorough, and there was never any pressure to buy shoes there, she was completely focused on finding the right shoe for me. "The shoes will talk to you" was her line, and she was right. I did end up buying the Brooks there, how could I not after such a great experience, and the price was the same as everywhere else. Thank you Yosselyn.
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August 2023 by Timothy Scott
We love our friends at Potomac Running. They are so helpful in getting you into the right shoe. The staff are all runners or walkers so they know the basic needs of their customers. They are patient and don’t push you in a direction you don’t want to go. They are community minded as well with events and programs for everyone. They have the most current versions of the brands they carry which is pretty expansive compared to the big sports store down the street. I never leave dissatisfied.
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August 2023 by Alan Lichtenstein
Woman in Leesburg Very helpful in finding many different pairs of sneakers for me to try. I have some walking issues with my feet. Was able to buy one that would help my problem.
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August 2023 by Catherine Reiss
This place has the most helpful staff. I’ve got my second pair of shoes from them now and won’t go elsewhere. I’m a novice so I appreciate their insight.
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July 2023 by Bruce Pfeffer
Referred here to see Jenna specifically by my physical therapist to get an assessment ands suggestion re proper shoes.She was most helpful. Am very pleased with the shoes
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May 2023 by DS
Walked in with the firm intent of purchasing at least one pair of high-cushion sneakers. I needed to find the best high-cushion brands for my knees. There was only one other -male- customer in the store taking up the sales guy’s time, Henry. I waited patiently but there was no letting up - he took up the entire ONE hour as Henry tended to him as if he was a celebrity while I was helped by a teen girl who was still training, she had to keep going to Henry with questions, she literally could not assist me with the simple task of finding the most high cushion brands. Henry continued to tend to this man while he and his wife even tried to encroach into my choices, looking at the shoes I was trying on and asking Henry to bring them the same, on and on they kept him occupied for literally ONE HOUR as Henry was taking the bait while I could not rely on his expertise, he was just quickly throwing a couple of off the cuff suggestions to the trainee teen girl for me and would not switch to me at any point to give me his full attention out of respect !! After a whole hour, that customer and his wife literally LEFT empty handed, they bought NOTHING after all the time and energy that Henry put into it. The curious thing was: they picked up to leave at the PRECISE time that I went to the counter to pay for my own selection. Which makes me wonder: was that a sophisticated hidden sales ploy ? Were they really customers? Or just props !???
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March 2023 by Gene Cunningham
Wonderful staff - helpful, friendly, knowledgeable, and overall great customer service. Great experience!
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March 2023 by D Bezboruah
I was a bit nervous coming to a running store as I wouldn't describe myself as a hardcore runner (I just run in my neighborhood and the treadmill, no marathons for me). But Will was very friendly and his service and attentiveness put me at ease. After taking my size with his state-of-the-art 3D scanner, he was able to bring out the perfect pair of running shoes (both in fit and a nice blue color, as I didn't want a plain black or white pair). Their pricing is exactly the same as if you bought the same shoes online, so it's definitely worth buying from Potomac River as you get the fit advice and great service.
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March 2023 by TopOwlunleashed
Becca is absolutely amazing, she is a total natural. Thanks for your amazing customer service.
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January 2023 by PJ n98
Terrible customer service! Rude guy who doesn’t really likes to help the customers. Seems very uninterested and not even talking about their products. Train your employees better!!
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December 2022 by Larry W.
Great customer service!Fair prices and hassle free return policy. I will be dealing here for a long time.
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July 2022 by Lauren Erena
First visit to Potomac River Running and it was a fantastic experience! This was our first time being fitted for running shoes and Lauren did an excellent job finding the perfect pair (can’t wait to start putting miles on them). We even snagged a great deal on Balega socks! Will certainly return for all our running needs.
