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February 2024 by Courtenay
This pizza hut is using mozzarella substitute. And it put on my pizza Friday. ?After spending full price on pizza day I had to eat back mozzarella cheese to top it off. When I calked them to address this concern he hung up on me. I wasn't even looking for a free pizza. I will never by from this pizza hut again. Very rude, incorrigible!
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January 2024 by Marlon Acuna
They love to take there sweet time , and if you happen to live in leesburg then they’ll say “sorry we can’t put that in a gps it won’t let us” ?️?️
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January 2024 by Ben Sien
Stood there for 9 mins and nobody took my order while there was a worker who clearly saw me but she stayed on her phone
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January 2024 by Ashley Jones
We ordered delivery and it was...adequate. the pizza had obviously not been kept flat as it had been smooshed against the side of the box. Pieces were unevenly cut. Pizza was not hot upon arrival. I expected more. Probably better if you get it from this particular location yourself.
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December 2023 by Mindi Huggins
Placed an order over the phone at 5:02 tonight. Arrived at the restaurant about 20-25 minutes later only to be told that there is no order under my name. I asked how long it would take to make my large pizza, and I was told about 25-30 minutes because they were super busy. I should have insisted they bump me to the top of the list since I had actually placed my order 30 minutes prior. (For what it’s worth, the cashier was very nice…he’s not the person who took my order over the phone.)Update: I just received a phone call from Pizza Hut at 7:10 asking if I was going to pick up my order (that apparently is now ready?!).
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December 2023 by BayouBoy Productions
On Friday around 5pm, I ordered a "Big Dinner Box" through the Pizza Hut App, which was delivered ice cold and everything had to be re-heated in the oven. This was unacceptable. I don't know what happened to the bags they used to come to your door with in order to keep the food hot but my food was delivered without it (I'm guessing the size of the box didn't fit). But getting delivered cold food is not what you expect when ordering food, especially when it is directly from Pizza Hut and not a third party like door dash or uber eats.
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September 2023 by Trish H
Excellent carry out. The lunch special is a good value. The lady who works weekdays at lunchtime is friendly and helpful.
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September 2023 by Rufus Reynolds
Food arrived hot and earlier than expected. The driver was polite and courteous. The price for the account of food and quality was the best in the area.
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September 2023 by Summer Tillett
Real good pizza and friendly staff.Best breadsticks around.
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July 2023 by Rozi Rose
So I ordered pizza today, and they said my pizza will arrive in 30 minutes but it arrived one hour later, my pizza was also cold. I would not recommend this at all. I love Pizza Hut, but the service here sucks. Also I order something before too and when the pizza delivery guy came to give me my order they threw my pizza to my door.
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June 2023 by Madison Hamill
Food was amazing ... staff was very helpful but every thing that could have gone wrong did.. ..
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May 2023 by Rob F.
DESPICABLE SERVICE - Ordered a pizza for delivery online. It arrived over 20 minutes late. I attempted to call the Leesburg location several times, only to receive an automated message stating "your pizza is on the way". When it finally arrived I refused it at the door and told the driver to have the manager call me. The teenage driver scowled at me. It never even occurred to him to say 'sorry', and he refused to give me his name. He told me "I didn't need to know that". Apparently Pizza Hut managers hide behind automated systems now and call it customer service, and they train their employees to handle issues by being confrontational.
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May 2023 by S H.
How disappointing - I can't believe they stopped putting seasoning on their breadsticks. It was the best part! We ordered several orders and we received just cut bread. Last few times something has been wrong with our order. Now this and we all got sick.
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May 2023 by Manu Sawhney
Bad customer experience! Bad customer service! Front staff not properly trained how to hand out the right order to the right customer
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April 2023 by Nelson Fernandez
Horrible cold cheese pizza. Will never buy/order Pizza at least from this location. By The Way the distance from the store to my house is about 3-4 miles, there was no reason for the pizza to be cold. The delivery fee of almost 6 dollars is a rip off for the horrible delivery service provided. I had better experience with Dominos Pizza.
