10AM - 6:30PM
19352 Promenade Dr, Leesburg
Pet Stores
“Thank you to Bianca (I sincerely hope I remembered your name right!!) for her help when I stopped by today and bought a blanket for my girl. It was a perfect fit and she approves! ❤️ Well try to stop by to show it off at some point!Other than the blanket, there were some really high quality toys, treats, and food options that I will most likely take advantage of in the future!”
“Love this store, been going for years! Fairly new to freshwater, had saltwater for years. This family is a treasure trove of knowledge, advice and healthy stock!”
“The owner of the store helped me with my dog's diet more than many vets. She knows her products and her recommendations are always helpful. The staff are always available and nice if i need it too. The dogs get samples and treats too so they adore our regular visits ;) highly recommend.”
“The best pet store in all of Northern Virginia! They have awesome products but more importantly the staff is fantastic. Everyone is super nice and welcoming, and they always give lots of love (and treats!) to our pups. Plus they know a lot about their products so if you need a recommendation they can provide it no problem. They also make some very fun events like Harry Potter Day for the dogs (photo attached) where they get "selected" for their Hogwarts house.They also can make a cake for your dog, we got a fantastic one for one of our dog's gotcha day!”
“Not only are their treats a stable at our house, I often got it for all of our friends visiting town. I have also ship it as present all over the country. So I can honestly say that their treats have brought joy to many houses through out the US!”
“The best Tractor Supply I’ve ever visited, and I’ve been to a lot of them. Extremely friendly and helpful staff, well organised, and stocked well. I came in with a very complicated situation involving price matching for an online order that I had placed at another location and the manager of this location went above and beyond to help me get everything sorted out.”
“Bought a hamster from this location a few weeks ago and it is the friendliest hamster ever!! The staff are all super friendly and gave solid advice on how to care for him. They asked questions to confirm I had the correct tank set up and knew what his needs would be.
Additionally, I was actually there at the same time as someone else who left a bad review regarding getting “sick” fish and saying that an employee was rude to them. I was the next aisle over and heard the whole interaction. The employee was very kind and when she attempted to confirm the information regarding tank set up the customer stated they had several types of fish that were NOT compatible with the “sick” fish. When the employee tried to educate them on it not being a good environment due to the aggressive nature of the other fish they already have establish, they (the customer) said it didn’t matter because per Petco policy it had to be taken back. He then raised his voice at her so she left to get a manager to handle to situation and he followed her to continue complaining that she was incorrect.”
“Since my review, we went back to the Grooming dept. and our issues was immediately addressed and take care of. It was done professionally and attentively.
We have been taking our dog for full grooming at this location for a while now. We have also taken our dog just for fingernail clippings in between. The last 2 times some of the nails were hardly even clipped. Even though I reiterated to ensure they cut it short, this last time 3 or 4 in the front didn't even look like they were touched. I know sometimes the dogs are moody and they could be a challenge. I would expect to be told that some of the nails were not cut or they had issues with the dog!
This time, today, they told me everything went well! The whole thing was no more than 5-10 minutes today! Rush job and perhaps with a new employee since I had not seen her there before!
When we called, we were not even told, bring it an hour later since it is a Happy Hour with a lot better pricing, which we were not even aware!
The whole experience in the last few months has been degrading and it is a shame to see the quality to go so low!
NOT GOOD.”
“The twins salon is affordable, they do great work, they care so much, and honestly are just the best salon I’ve ever worked with. I’m from NY and always make sure when my dogs need haircuts, I bring them with me traveling to get them groomed here. If I could rate them higher than 5 stars I absolutely would.”