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January 2022 by Moko Moko
Utterly unprofessional. Doesn't answer the phone, respond to online inquiries, or return messages. They don't update their website or their postings on other websites. Then when you stop by they'll ask why you didn't call.
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January 2020 by Tyler Paulk
This is a small dealer and you have to call to setup an appointment to drive the car. But the car was a good deal. The dealer was honest and straight forward, no high pressure sales, junk fees (paperwork fees, reconditioning fees, ect). Additionally, the dealer provided the previous repair history.
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October 2019 by Blu Js
This guy sold a really messed up car to my mom he’s not trustworthy and he’s so impatient and doesn’t know what he’s doing at all he does not care about his clients at all this is the last place you would want to go actually this is not a place you would want to go your car will break down within a week of buying it might as well buy a bike rather than a car from here. This place really needs to shut down
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July 2019 by Alex
Absolute worst experience I have ever had. I called before hand and told him I was buying the car we discussed. I drove 4 hours and he sold it to someone else in the time it took me to get there. These people need to be shut down. Deserves 0 stars
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June 2018 by Derek L
I strongly suggest do not shop here for a vehicle
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June 2018 by Geat B.
Bought a Subaru from these guys in June '17, at 90 miles dash lit up like a Vegas strip. Transmission was shot. I was in a position where I had a good job, and savings but I'd just moved from across the country. It decked me, be suspect.
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January 2018 by demetrius alexander
Absolute worst experience I have ever had. I called before had and told him I was buying it and I drove 4 hours and he sold it to someone else. These people need to be shut down. Deserves 0 stars
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September 2017 by Karla Elena Abregu Caceda
the worst dealer that may exist is this. besides con artists do not even have the slightest idea to recognize some damage ocacianado by them, my husband bought a Mazda MPV and adulterated everything, that car appeared apparently good but inside they had manipulated and since we are not mechanics and as we could know that these men sell cars to cheat; when we went to claim they hide, and they treated us so badly, and they may believe that this car can not even pass transmission because I have to pay a car mechanic to make it up and that costs me about 1500 dollars more but I give the full security that as well as they have complicated my life with all these deals and expenses, because I will not get tired of writing weekly on all the pages that sees them for being the worst dealer and with people like those who stop cheating customers that they just want a car not to get ripped off.
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July 2017 by Tom Hoffacker
STAY AWAY from these guys. The car we came to test drive never could get out of first gear. It was embarrassing to drive through town with the engine roaring loudly. They advertised the car as "in perfect condition." When we told them about the car, they just tried to sell us other cars. No apologies or any acknowledgement of their problem. AWFUL!
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April 2017 by Ivo Njosa
Bought a 2003 Toyota Corolla in November 2016. Experience was very good. Manager was very helpful. He even posted the car documents to me by "next-day-delivery" so that I could ship it in time.
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August 2016 by Bejan Djavadi
I am not one to normally leave a review online but the love and admiration I have for this business has compelled me to do so. I have been going to this location for a few years now and been given a tremendous amount of help finding new vehicles and efforts to repair them. The prices are more than reasonable especially for the wide selection they have. I highly recommend.
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April 2016 by James W. McLaurin
We needed a dependable SUV upon our move back from Wash. State and was able to review the Yukon we ultimately purchased on line plus the owner sent additional photos to help us better see more of the Yukon. We had a friend local to VA test drive it and then the own was kind enough to hold the Yukon until we drove our moving truck back to VA some 8 days later. Moe (the owner) was very professional and helped us with all the necessary paperwork to make it a fast and easy experience. When we needed a replacement part several weeks after our purchase he ordered it at his cost and installed it for half the cost a normal shop would have charged.
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November 2015 by Terra F
Buying a car from them was one of the smoothest, easiest transactions i ever made. They are very easy to work with and like you know you are in good hands. Ill be back to buy furture cars
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November 2015 by Julia
The staff of Nova was very professional and honest . They had a very clean office that was extremely well maintained. The prices of the car were excellent. The buying process was not rushed
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April 2015 by Alex Castro
Worst experience of my life, was buying a car from this place. The car they had sold me had 2 different VIN numbers. I didn't realize this till a cop pulled me over, and noticed the 2 different numbers. On top of this, the car had numerous mechanical issues. One of my front tires popped while driving one day, I could of been killed. These guys are definitely passing unsafe cars for inspection, under the table. DO NOT buy a car from here. This place seriously needs to get shut down. The salesman even argued and yelled at us. In the end, who won? We did. DMV took care of these fraudulent men.
