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December 2023 by Charlie Wheeler
They had what I needed, but I couldn't confirm that over the telephone. I had to go in and get it off-the-shelf myself.
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November 2023 by Beshoy Wingate
Excellent customer service, very friendly attendant.
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October 2023 by Marcia MacDonald
Walked in, hot help right away, even installed my wipers for...great place
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May 2023 by Krystal Rae
Gary is always friendly and accommodating
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April 2023 by Krystal Grubbs
Gary is always friendly and accommodating
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June 2022 by Ted Cosgrove
Nice people, good stock of parts and often very good prices. They have helped me sometimes when no one else could. It is certainly worth checking with them when you need auto parts or products like fluids.
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June 2022 by Stephanie Velazquez
Great place for parts. Also got to see my ex Autozone manager Michael working there. Had a few laughs with him again. Stop in and see him. He's a great guy with lots of humor.
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May 2022 by Steve L.
Came in looking for a hard to find item and the staff searched high and low to find the item in the store, not giving up until it was located. Everyone was incredibly friendly and very pleasant throughout the whole experience. One of the best customer service experiences I have had.
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February 2022 by Don Hatton
This Napa store is one of the best auto parts in the area, if they dont have it they can get it. And there's one parts man I love dealing with. I love to give his name but I didnt ask him first. But I think you will know once you are dealing with him.
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August 2021 by Jose v Martínez
I bought a motor for the wind shield wipers for my car last week.turns i didnt need it i needed the transmisión for the wipes.so i went a week later ,yesterday to return it.and the manager named jose told me that the piece was used when i just bought it had the reciept and everything.i told him to look at where the screws went and to see if it was used and tried to tell him it wasnt when he was the one the Who sold it to me .we exchanged words and he didnt want to give me my refund.then went to a napa in sterling for a 2nd opinión and asked if he would accept but he told me they are different branches and he told me it looked new and he knew it wasnt used. Horrible customer service never coming back again.
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January 2021 by nacho inferno cat
NAPA in Leesburg has been great.Always willing to help get you parts for repairs and maintenance.
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January 2021 by Kenneth Thacker
Great crew always has what I need
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January 2021 by FivePoint Uhoh
Incompetent parts associate could not process a simple core refund.
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September 2020 by Lewis Close
Freaking awesome staff, knowledgeable in anything you'll need. Ask for Tommy and tell him charles town sent you?
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July 2020 by Kevin Throckmorton
I've been to this location several times and they have always been extremely helpful. A shout out to Randy and Don, they not only were able to help me find the parts I needed for my project car, they were also looking out for my wallet and helped me save money in the process. They really know their cars, Randy took the time to explain types of glass fuses to make sure I understood which ones to purchase. I live in Ashburn and I'm always willing to make the drive into Leesburg to see these guys. The Napa in Leesburg is worth the trip to get some of the best service in the area. Kevin
