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December 2023 by Money Mike
I'm waiting for the store to open at 10am on Saturday I get there at 9:55am it's 10:10am and no one is here.. no good
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December 2023 by Mary
I do not recommend it to anybody I like punctuality and accuracy and it’s definitely not. There is definitely yada to address.
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November 2023 by Leonel Isidro Valverde Ruiz
Good attention, quick solution to my requests, excellent service
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October 2023 by Natasha RaStarr
Elsie was a sweet lady, she was very attentive and patient! I'm sure the Metro PCS would appreciate her customer service because she went beyond measure for the 5 stars... I left came back she waited on me I was still on hold while she help other customers alone. Handled her skill-set very well. SHE MUST BE NEW BECAUSE THE OTHER DAY WAS TERRIBLE!!! :-{-:
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February 2023 by Rafael David Tèllez
In my opinion, the attention is of high quality... Very grateful.
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February 2023 by Renato Gutierrez
Miss. The attendant is very friendly EXCELLENT ATTENTION!!!
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November 2022 by michael rico
Worst experience ever not only did they sell me a defective brand new phone that doesn't work the lady who refused to give me her name thought this was funny and started smirking refused to escalate as metro customer service informed me I tried other nearby stores as well same incompetent staff who refused as well so I went in person bottom line I have a broken phone and I was banned for not accepting the terrible service all she had to do was provide me with the necessary info cancelling my credit card and am pressing charges they hire only idiots who know nothing are rude and uneducated I never even received a call from Mr Potts the district manager so never buy metro especially from this location
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October 2022 by Jose Gutierrez
Great service at this location.
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March 2022 by Lucky Libra
The store is fine... However why is it that Everytime I buy a phone it hardly has service. I have to keep restarting the phone to be able to send a text or make a call. The phones are poorly made. I hate this "new" phone
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January 2022 by Danielle Mack
The store is fine... However why is it that Everytime I buy a phone it hardly has service. I have to keep restarting the phone to be able to send a text or make a call. The phones are poorly made. I hate this "new" phone
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September 2021 by Natalia Martinez
Best costumer service - really good prices too
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April 2019 by Dorothy Williams
The lady that was there on March 19 was not able to assist me. She never asked for my account number to pull up on the computer, all she did was spend 20 going through my phone and we had to call tech support and that was no help either.
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March 2019 by SOLOM4N TV
Liked it
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February 2019 by Tammy Wilson
I would give it 0 stars if I could. I went to this store today to upgrade my phone. I was told it would be $100 for a $59 phone plus the $15 upgrade fee and tax($3.54). They could not tell me what the other $22.46 was for, so, I left and went to the lakeforest mall store. There I was charged the correct price of $77.54. I will never go to this store again.
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February 2019 by Richard Lewis
Cleanest Metro store I've ever seen. Great service!
