Metro by T-Mobile has mixed reviews. Customers appreciate the friendly and attentive service from staff members, especially noting the patience and helpfulness of employees who go above and beyond to assist. One employee was described as very attentive and skilled, providing excellent customer service. However, some customers experience issues with the phones, such as poor service that requires constant restarting, and dissatisfaction with the quality of the phones. Additionally, there are concerns about communication, with one customer feeling intimidated by messages related to their contract. Overall, the store has positive staff interactions but faces challenges with phone reliability and customer communication.
I don't know why they don't give the phone with the line in plan. If when there are 5 days left until the court they are sending intimidating messages as if one had a contract with a telephone and the line
November 2023
Good attention, quick solution to my requests, excellent service
February 2023
In my opinion, the attention is of high quality... Very grateful.
