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August 2024 by Gulmuhammad Akbari
I bought a Highlander from this dealership and paid a premium price, expecting to get a good, reliable car. The salesperson assured me that the car was in excellent condition, but shortly after purchasing it, I discovered two major issues: the AC compressor needed to be replaced, and there were axle problems. It seems these issues were only temporarily patched up before the sale. I ended up spending a significant amount of money to repair these problems. They were also supposed to send me tools and equipment to repair the torn leather seat, but I never received them.
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August 2024 by Muhammad Javid
Mohsin was a wonderful help made the process very easy and quick I love my tundra and I’d recommend this dealership they are very professional and stand by what they say
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August 2024 by Mohammad Monir Khan
My first experience with Loudoun Used car, is great. They are professional and meet the commitment on time. I decided to go for a SUV with them. All process went smoothly. They try to suggest additional helping points as well if you like to. I met with Asif, Mohsin and Mahmood, all were very professionally sound . Fully recommended from my side
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July 2024 by ovpd1
By far the best buying experience I've ever experienced! Moe was amazing! I was moving back from germany and had to purchase a car the day I landed. Moe had his mechanic go through the car and was honest about every imperfection. I was given the keys to multiple vehicles and was allowed to test drive all of them, by myself for as long as I wanted. No hidden fees, no pushy sales tactics! Due to the distance, he gave me a 3,000-mile warranty with the vehicle.
A hidden gem that I traveled over 4,000 miles for.
Once I decided to purchase the vehicle, we were done with the paperwork in less than 5 minutes!
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June 2024 by Linda Lawrence
This place is amazing! Friendly,relaxed environment. They let me take the car I was interested in to my mechanic to have it checked out before purchasing-no pressure. This kind of service is a rare find these days. I would definitely recommend Loudoun Used Cars!
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June 2024 by shimeka fitch
I Absolutely love this dealership. I know I got on MO’s nerves because I called so much with a lot of questions. He was so patient and understanding with me. I will only be buying my cars from them!! I LOVEEEEE MY TRUCK?. No issues or anything. Please go see them!!
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May 2024 by Muhammad Shamsuzzaman
We called to inquire about a car and Mr. Mohsin Pasha answered. He informed us the car was available. We told him that we would be there before 5 PM to see the car. As we arrived, Mr. Pasha was there to greet us, and he let us test drive the car on our own. My dad liked the car as it is in good condition and classic. Mr. Pasha was not pushy, he did not try to up sale any warranty, financing. We paid in full and left with our newly used car from his shop. State of Virginia requires dealer to register the car within 30 days. I called his office on April 01, 2024, to inform him that payment was cleared from our bank 10 days ago, is he able to issue me permanent Virginia tags. He was kind enough to issue me with permanent tags after 11 days of the purchase being made, even though he had 30 days to do that. He went above and beyond to text me the USPS tracking number. Most big dealers always wait till the last minute to do such service. Loudon Used Cars has a mom-and-pop vibe. Please support his business as you will receive personalized services that you won’t get at a big-name dealership. Thank you, Mr. Mohsin Pasha, keep up the good work.
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May 2024 by Carlas Black
Great dealership, they went above and beyond to assist me in obtaining a 2014 pick up truck. I bought this vehicle out of state. They assisted me in every way to get the deal done great job guys highly recommend, Loudon Used Cars
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May 2024 by Jason Trevett
Great place to buy a car. Very helpful and accommodating. Would buy again from there in the future. Thanks guys for all your help!
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April 2024 by Monty Myers
The cars were priced reasonably, and the customer service was stellar. I will always keep loud and used cars in mind whenever I am looking for a new vehicle.
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April 2024 by Nick Storz
Came to test drive an SUV here this past week. The salesperson I had scheduled the test drive with had apparently left for the day and clearly hadn't told anyone else I was coming. As soon as I started the engine, the car's check brakes and check engine lights both came on. During my long test drive, whenever I accelerated over 40mph, the entire car would shudder violently. The worst part - the dealership either had not bothered to check for those issues (concerning) or knew about them and was demanding $11k+ for a car with obvious engine/brake/transmission problems. Needless to say, I brought those issues to the attention of the dealership and left pretty quickly.
BUT the car is STILL advertised on the dealers site as "mechanically great," "smooth transmission and engine," and "no fault code..." when 5 mins driving the car shows all those statements are very likely false....
Shady.
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February 2024 by Eric Walker
I brought a Ford Transit Express work van and it is running great I will definitely be back for my next vehicle
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February 2024 by hquetel quetel
I have bought a few cars from them very far and the friendly staff was great. great place to buy a car in Leesburg va
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January 2024 by Mary Babcock
I just bought a used Ford Escape from this dealership and I am very happy with my purchase! Mo was such a pleasure to work with and was extremely upfront and honest! Would definitely recommend!
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January 2024 by Marc Mizzer
I recently purchased a vehicle from Mohsin at Loudoun Used Cars. Far different car buying experience than I've had in the past. There were no high pressure sales tactics. No back and forth to the Manager to haggle over price. Everything was smooth sailing. I was a little apprehensive to visit a smaller dealership, but Mo was very helpful and honest about everything....very trustworthy guy. Please visit Loudoun if you are in the market for a good used car at a reasonable price.
