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November 2023 by drrhodee fern
Dishonestly placed a junker quality radiator in my daughter's Honda and charged her for a new one. When her car overheated, another mechanic found that the cracked radiator which melted the cap. They refused to honor the warranty and denied her a right to a claim.Run away from this place if you are a woman alone.
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November 2023 by Amy Seventko
I’ve been coming here for many years! Anthony and Spencer are awesome and understand that budget is important to me and always look for the most effective solutions. The customer service is unmatched and most importantly, I trust them.
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November 2023 by Craig D.
Hear my review, the second you walk through those doors ask for Anthony! He helped me get my vehicle back in proper working condition. Customer service he's your man!! Proper maintenance, he's your man!! Handles business with ease and doesn't look to get over on you either. Service requested was on point.
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November 2023 by Drrhodee F.
UPDATED 11/3/23 - The radiator they put in my daughter's car is cracked! It was probably an old one from a junker. In addition, the cap for the radiator melted because it was the wrong cap. Do yourself a favor and run away. We are contacting the Attorney General's Consumer Protection office and the Better Business bureau. They are not honest.
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October 2023 by carsten due
Great experience!!!I took my 2019 Yukon by there with new tires from a larger vendor and they pointed out the tire was damaged and that the damage was outside the area that can safely be repaired. I had already told them I would have warranty from the other vendor. They still took the time and diagnosed this quickly and gave me the car back in less than 15 minutes, free of charge. They just got a new customer in me, just from taking care of me and by providing the best value recommendation for me, the customer. Well Done!!!
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October 2023 by Lauren Dennedy
Hogan and Sons provided excellent service while working with me to prepare my car for passing Virginia safety and emissions standards, including working with my busy schedule and ordering parts while performing the labor it would take to repair my car. A great local business that is worth your consideration! Thank you Hogan and Sons!
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October 2023 by Helena Herbst
Nice people, friendly service.I was having trouble with my tires with the fluctuating temps.Being from out of state, I was concerned about damage.I was greeted right away, a technician met me outside, checked my tires, filled them with air and had me on my way in less than 15 minutes.There was no attempt to sell me anything I didn't need.When or if I do, I'll definitely bring my business here.
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October 2023 by Shivani Iyer
My family was on a road trip and we found out there was a nail in our tire....we had a 15 day roadtrip ahead of us and we were extremely worried. Every other place was either really busy or had a extreme wait time....we brought our car here and within 30 mins our tire was fixed and our car was brought right to our side... excellent service ? we even asked them to check the other tires just in case and they gladly accepted without making a face or anything. Thank you so much Hogan and sons for giving us such an amazing experience.
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October 2023 by Chris Lancaster
Came in 10/3/23 into Hogan & Sons in Leesburg with tire issue on my 3 month old SUV. Waited less than 20 minutes and I was back on the road again. Excellent customer service. Never been here before. I googled best tire shops in Leesburg and they were highly ranked so I picked them. Now I know why they have great reviews.
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October 2023 by Diane Destefano
I've been using Hogas & Sons for 9 years and have been satisfied with the service. They were extra kind this time and made it easy to get my car taken care of. I've been I'll and appreciate the help I received.
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September 2023 by Matthew
I dropped my car off for a state and emissions inspection. They told me they could not do the emissions inspection because the OBD connection on the car wasn't responding to the test. They alleged their may be electrical issues, even though it's a 2021 and has never had any issues. They offered to perform diagnostics on the electrical system for $170, their hourly labor fee. They couldn't perform the emissions inspection but were happy to still charge me for it.I took the car down the street and within 15 minutes I had a passing emissions inspection. An aftermarket connector was plugged into the OBS connector, and not allowing the machine to work. The second place immediately recognized the abnormality, unplugged it, and tested the system.I'm not saying Hogan & Sons did anything malicious. However, if they cared even slightly about the customer then they should have been able to recognize this problem, rather than give up and try to charge the customer for needless diagnostics.They're either dishonest or incompetent, either way we won't be back.
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September 2023 by Chuck Racine
The management at the Leesburg Hogan and Sons store are extremely dedicated to Customer Service. They went above and beyond to ensure my satisfaction. 95 F350/ Goodyear Kevlars. Thank you for your service.
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September 2023 by luv2dance
Dropped my car off for a flat repair in the morning. Customer service was friendly and helpful. Got my car back by lunch time. Suggestions were made for struts to be replaced but was not pressured into getting the work done.
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August 2023 by Will Dillingham
The management at Hogan and Sons is great. They are wonderful communicators and very easy to work with. They are knowledgeable and professional.Unfortunately it is the work that is done and the technicians that have been problematic at times. Either doing a partial job or not being thorough enough.I have a motto in life - if you see something, say something.Unfortunately on my last tire rotation only one side of tires was changed. Previously before that I had requested a brake shield to be adjusted and it was not done. It’s little things but it develops a lever of distrust for the larger things.
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August 2023 by Joe O.
I have brought our cars to Hogan and Sons for the past fifteen years. They have always provided honest and reliable repairs. Their VA state safety inspections are well done and thorough. Ditto for their emissions inspections as well. They are conveniently located on Market Street and offer secure drop off at night. We have used other places when they were too busy, but more often than not, that was a mistake. We will continue to give Hogan and Sons Tire and Auto our business.
