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December 2023 by Greg Morgan
A lot of companies will order large format tiles. Not easy to work with but they look amazing.
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December 2023 by Fatten EL-Maddah
Amy Simone in design services is a real gem! She worked with me endlessly on two bathroom projects. Her personal demeanor is very welcoming, warm and funny. Her knowledge in design is exceptional and is spot on. Amy is definitely your 'go to' person. Thank you Amy. Very happy customer ?
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December 2023 by Isabelle
Any questions regarding flooring ask for Stern. He’s the man! Very knowledgeable and helpful to assist you. Knows what you will need and rocks the computer system to fix any exchanges or returns to get you checked out in no time. Excellent customer service skills.
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November 2023 by Louis Cironi
Excellent experience by multiple employees. They are Oliver, Demario, Mario and Manager JJ. They were all respectful and helpful. All displayed positive attitudes. Keep up the good work.
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November 2023 by Daniel K.
We recently needed new flooring, and the wide selection at Floor & Decor makes it a must-visit. The designer, Amy, was helpful explaining the technical differences between products and making sure we had the right one for our project.
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November 2023 by Kevin Cespedes
Mellisa and Cristian have been very helpful , I’ve worked with them several times. They answered all my questions, helped me select materials , and even load up my truck and have been there from the beginning to end of transaction . Great staff , great location
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November 2023 by Nishi Raizada
I had a great experience with the cashier Lucia at Floor & Decor. She was extremely helpful and friendly during my checkout process & went above and beyond to assist me with any questions I had, and even offered some valuable advice on the flooring products I was purchasing. Lucia customer service skills were excellent, & made my whole shopping experience a pleasant one!
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November 2023 by Margherita Rose
We had a wonderful experience with Dinora Velasquez. She was super helpful, checking/hand counting stock before we drove over an hour to the store for pickup. We were in and out in 10 minutes! Thank you Dinora!
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November 2023 by Eddy Santos
Thank you Mr. ZACK AND Mr. SEVER for helping me load these items. You both were very courteous and friendly. Keep it up ????
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November 2023 by Jim Fradkin
Large selection of tiles in stock. If you have a question about installing tiles, ask for Stern (employee). He builds the store's tile displays, and knows everything there is to know about installing tile. Thank you for your help and guidance, Stern!
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November 2023 by Margherita R.
shout out to Stern Thompson out of the Leesburg, VA store. He was very helpful in resolving a problem over the phone so that I didn't have to make the hour plus drive. Thanks for taking the extra time to help me. It was much appreciated !
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October 2023 by Kevin S.
If you have any kitchen remodel, bathroom remodel, or flooring needs of any kind, this is your. We wereShown so many beautiful and incredible options by the kindest sales staff, Laurie Fare. This place is like Disney World on steroids for home makeovers. If you do not use them, you have missed out on what you could have done.
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September 2023 by Don Montgomery
Chris R At the pro desk Went Above and beyond. His title he should be recognized as a great asset to your company. Trevor back in Loading also should be recognized at the highest level. Both employees make it the pleasure of shopping there.
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September 2023 by Craig B
I visited Floor and Decor Leesburg and was delighted with the superior service provided by the Team (Cris, Melissa, and Jessica). They assisted me with obtaining my items, expediting the delivery, and ensuring I had everything to make my project a success. Management should be proud of this team and the service they provided. Thank you!!!!!
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August 2023 by Max Moroz
Amazing selection of tile and flooring. I liked this location more than Arlington. Clean.
