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September 2024 by Murat Hp
Dulles Chrysler Dodge Jeep used car dealership sent me an automated message via SMS confirming a vehicle price...and when I went there, they increased it by $3000.00. Terrible marketing approach. I would think twice before getting a used car from here...
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September 2024 by Earle Noel
I've had great sales assistance at Dulles Chrysler Dodge, and fast work in the Service Department.
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September 2024 by Geoff Clingman
Faster than suggested, cleaned outside of car - sure, I'd recommend.
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August 2024 by Jonathan Cordova
Great service, thanks team.
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August 2024 by Keith Cross
Read all the other reviews BUYER BEWARE. Choose another dealership to buy or service your vehicle. Customer service is horrendous at best. If they just put half the effort and work that they put into deceiving and avoiding their customers it may actually be a decent dealership. Recently purchased a vehicle would not recommend them to anyone.
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August 2024 by Abdullah Amin
Top the bottom, from beginning to end, I couldn’t be more impressed or happy with my car-buying experience. Deke, Adam, and Ali exceeded all expectations and worked with me to get me in the car I’ve always wanted. Sending all my friends and family here from now on!
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August 2024 by Tom Hoyler
Ridge and Britney were awesome to deal with. Delivering exceptional customer service is obviously a point of emphasis in this service dept.
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August 2024 by Patrick Ferraro
Excellent annual service today on my 2021 Jeep Gladiator - Rubicon. All staff were very professional and the showroom and waiting areas were spotless. Service Dept staff was particularly on their game today. Kudos
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August 2024 by Agustin Caballero
Roman was helpful with making my experience a quick and hassle free experience.
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August 2024 by Louis LoBue
I’ve been given the run around. This place makes Koons Ford look like a model 5 star dealership. There is no helping what the sales side did to me when they sold me a science project instead of a car. No one can help I seems. ~Lou
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August 2024 by Steven Owens
Got the work done quickly, after an appointment that was also quickly set up. An extra service that wasn’t requested was performed, but was adjusted rapidly at check out without any issue. Overall, very pleased.
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August 2024 by Cathy Degi
I love this dealership! I am on car # 4 or 5. Service has been great. My 21 Pacifica had a ghost somewhere causing the engine light to cycle on and off for at least the last year with no discernable pattern. Mandy, my service advisor, arranged for a loaner (due to my warranty) for a few days so they could diagnose it. She kept me updated, the car got fixed, and I will drive it to the ground!
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August 2024 by juliet ninsiima
Good customer care!
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August 2024 by Leigh Devoe
I had a wonderful experience buying my new jeep at Dulles Jeep. Mustapha was patient with me and what I wanted and the team gave me the best trade in deal on my car. I was really impressed!
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August 2024 by David Rankin
As usual excellent work completed in timely fashion.
