-
March 2024 by Jonathan Pekin
Cubesmart allowed a mouse infestation in my building and all of my home furnishings were ruined. They offered almost no restitution, a refund on 3 months rent, that didn't come close to covering the cost of my lost home goods. Manager of the site told me, a week prior to my discovery, that they had another incident in the same building.The tenants of that building were not notified about this and I only found out about the problem because I was moving. Terrible, disgusting, and negligent business practices.
-
March 2024 by George Talledo
Good location and excellent customer service. Employee looking for customer necessities
-
February 2024 by Lesley Boger
Ease of use & condition of the facility
-
January 2024 by Mr. C
Everytime I go there, the gates are up and the lights are off. Doesn't seem secure to me.
-
January 2024 by G
Horrible experience storing my items at this place do not use I do not recommend.
-
January 2024 by Elizabeth Storms
So easy to get a unit ! QR code … the emails and messages walked me through the process. I was in my unit in 3 minutes from getting the code to opening my door to receiving the little bag inside my unit !
-
January 2024 by Jocelyn Smith
So easy to rent. I love how we can move in on a day that the office is closed. We’re moving from Prime Storage to CubeSmart.
-
January 2024 by Nelson Garcia
The person who answered the phone at first when a make the reservation and the lady who helped me at the desk were very polite, and friendly.
-
January 2024 by annie santmyer
Such a smooth transaction as moving is stressful enough
-
December 2023 by Janet Traverson
Easy, no hassle very friendly
-
December 2023 by Teri Baltimore
Storage units infested with mice. Destroyed over 6k of property and the best they can do is refund 3 months. Paid them to destroy all belongings. The smell of feces and urine is overwhelming. Pick a different storage company!
-
December 2023 by Dan DeFebbo
Started out at a fairly high price but 3 months in, it went up 40%,!
-
October 2023 by R S
Easy experience. Adam is helpful and the storage facility is in a great location. So far so good and I highly recommend this place.
-
October 2023 by D N
called a week ahead of my move out, informed them, since it was so early in my monthly payment period they indicated a pro-rata partial refund could be given and they would call me back. I moved out on the day I indicated to them, and they pretended we never had that conversation, and they kept the two-thirds of the payment I was due back given I moved out after only one week of the monthly bill cycle. greedy childish behavior.I'll change or remove this review if they do whats right and honor the opinion and call back they initially offered me when I gave them advanced heads up of the date I would be gone by. almost forgot to mention-they canceled my account access to the CubeSmart app in a real hurry! that's strange to me...
-
August 2023 by Nicole Lee
Amazing customer service. Thoughtful and so patient.
