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June 2024 by Nikki Flory
Friendly staff. They had a good amount of stock. For anyone unaware of how this store works… you must be licensed to buy anything here.
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February 2024 by T Robinson
Huge open store with lots of great products and friendly knowledgeable staff.
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June 2022 by Gracie Dean
I just want to say my experience at cosmo profWas AWESOME!!!!!! Crissy , welcomed me showed me where everything was, completely knowledgeable about what to use for my hair. She made my experience so good. 5stars on this lady right here! Very nice and very sweet.
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February 2022 by Tara Lunney
Always love this store. I was disappointed to have planned a trip super bowl Sunday before 4pm close and when j arrived at 3:15 & they were closedNo sign or postings…Kinda ruins my schedule for tomorrow but I’m sure it was for something important :)
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July 2021 by Lindsey Rodriguez
Wonderful customer service. They always have the items I need, and when asked for recommendations they always know what works best for my curly hair. Also I forgot the girls name but she is very polite and helpful
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March 2021 by LINDSEY ralda
Wonderful customer service. They always have the items I need, and when asked for recommendations they always know what works best for my curly hair. Also I forgot the girls name but she is very polite and helpful
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July 2020 by Jessica Kelley
Hours online do not match hours at store their closed Saturday and sunday
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July 2020 by INNA K MIRAVI
Horrible customer service! The guy who works there probably never heard of customer service. he keeps the doors locked when their Sterling location does let limited number of customers in. Looks like he comes up with his own rules instead of following corporate policy.
Will be going to Sterling only from now on!
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July 2020 by Luis Rodriguez
I bough a spray water bottle for almost 8 dollars and filled it up with water at the Barbershop I work at and it didn't work.. I brought it back the next day and they refused to exchange it. Poor customer service and horrible return policy. Also keep in mind it is nearly impossible to get corporate on the phone to resolve your issues. You are 100% better of with either going to Sally's or on Amazon. I will never shop this store again.
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July 2020 by INNA KOMAROVA
Horrible customer service! The guy who works there probably never heard of customer service. he keeps the doors locked when their Sterling location does let limited number of customers in. Looks like he comes up with his own rules instead of following corporate policy. Will be going to Sterling only from now on!
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April 2020 by Negin Sami
They are super friendly and full of information! Always enjoy chatting with the staff and getting the knowledge I need!
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December 2019 by Emmanuel Nacional
The salesman at the store informed me that they only sell their products to licensed cosmetologist??? I just want to buy some things for dying my hair. Brush, cup, cape and 1 soln for removing color . Oh well. ..
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February 2019 by Michael Oaks
Wife loves this place
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January 2019 by Steven Querry
Good service normally. But the store needs to get their hours right on Google- inaccurate hours caused us to travel a half hour to the store only to find out they were closed. Open Sundays until 4, NOT 5. The hours were changed on their door with little scraps of paper stuck over the hours reported on Google.
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July 2017 by Chris G. Tz
A resourceful store with friendly staff.
