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November 2023 by Alexis Young
If I could give 0 stars, I would. The manager HANI HUSSEIN and employee CHRISTIAN DECESARIS made me and my friends experience the worst ever. Due to her looking different and loosing weight due to medical problems,they denied Service to her. Hani HUSSEIN had a personal problem with my friend after they asked us to go home and retrieve the correct documentations. She had 4 different ID's to offer and with a smirk he denied them all an said his answer was final. He used his power in the wrong manner and humiliated my friend in front of other customers. He thought is was humorous and continued to makeSly comments and faces. While walking out he made a point to try to embarrass some more and offer no help or solutions. I would not recommend this place to anyone. All employees need to humble themselves and realize that people's appearances do change and should not have to explain why do to hippa violations. The branch manager Hani HUSSEIN was totally rude and had no problem making someone feel less than. He should along with every other employee that watched it happen, humble themselves. It was disgusting to watch
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November 2023 by faak katib
Julia is an exceptional person she opened all my accounts and helped me with my transactions as well, the manager Hani is the sweetest, he came and said hi, such a warm personality and loving!Highly recommend Chase Leesburg. They wowd me.
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November 2023 by Lori Mcneill
The incompetence of this branch is unbelievable! Don’t be concerned with security breaches from external hackers. You should be most concerned with employees of Chase.An employee at this branch provided access to my personal accounts, credit cards AND my business accounts!!! What’s worse is that NO ONE from the branch contacted me to inform me of the breach!!! The person that was given access by mistake is the one that informed me.DO NOT DO BUSINESS WITH THIS BRANCH!!!!!
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November 2023 by DaFunkBombBro TheGameCat
Drove an hour to get my check cashed I got from the company I work for. They were looking to see if they could cash it then asked me to sit and wait. I did bc I was exhausted by that time and I noticed 2 people walked up to the counter, a guy had his phone out, I was tired n wasn't thinking and when it dawned on me they had already begun to leave. I hope they didn't let them people take pictures of my info. Oh and then said they couldn't cash the check bc it was over the limit and wouldn't tell me what the limit was. Now I'm still stuck with a check that Noone will cash.
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September 2023 by Mike Wills
They treat young people horribly. Ask them to put a check under some else’s name into my bank account and they said you were not allowed to do that. Even though that’s a lie and just didnt want to do her job. After I stated that you can do that by the person cosigning. She gave us attitude and made us show ids and gave an excuse that the name didn’t match even though both of our name matched. Went to Truist down the street and they took the check in without ids or any questions. This bank customer service is horrible.
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September 2023 by Nicholas Cordova
There is a disconnect with this branch and corporate chase. They do not communicate well when you have to come physically in to sign documents.
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April 2023 by Jacob Williams
wouldn't cash a check wrote out from their own bank....I won't be accepting any of their clients checks anymore
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February 2023 by Brenton Yagoda
Walked in at 4 to open a checking account and was greeted by 2 ladies having a conversation in an empty branch. They told me they could not help me open an account because it takes 45 mins and nobody was available. (There wasn’t a single person in the branch besides them and myself ) and just simply did not want to risk potentially staying an extra 5 minutes too late since doors close at 5 to welcome a new client. ( wouldn’t take that long to begin with) Pretty sad to see a brand new chase branch lose a client based on pure laziness ????♂️
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January 2023 by Angel Parisi
You can trust the folks here with all your banking needs and concerns