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April 2024 by Diana carolina Marin
Excellent service
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April 2024 by Emily P
I would like to commend Enrique Martinez from Bank of America for his exceptional service. He was incredibly helpful, friendly, and polite during my recent interaction with him. Enrique's professionalism and dedication to his work are truly commendable. I would rate his service a perfect 10 out of 10. Thank you, Enrique Martinez for your excellent assistance!And I also wanna say thank to the Hispanic lady (the manger) that was very helpful and kind.
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March 2024 by Christian Hanna
I don’t understand all the low reviews, the bankers were fast, and understanding in my visit, especially Enrique Martinez who walked me through the credit card process.
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February 2024 by Olliemac1976
This is the worst BOA when comes to the tellers. Especially the one Hispanic woman who is an absolute in your face rude and racist person. Other leesburg branch so much better and has almost a 4 star. This place has in the 2s. Wake up management too many people saying same thing about how RUDE your staff isNothing will be done about this because BOA is a conglomerate.therefore next time it's gonna be recorded and then see what the response is on the review portion. Very simple ,rude,disrespectful,arrogant and racist towards non Hispanics. Pretty easy to realize what happens next. Forget about a review how about something else that involves I don't know what's it called oh yeah a lawsuit
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December 2023 by George Alexa
No wait time and the teller did her job professionally and quickly.
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March 2023 by Osvaldo Siles
Terrible customer service Bank of America leesburg the worst place to go. Very very bad! Go to navy federal. Best service and great bank!
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February 2023 by zara mirzaei
The business banker assisted me with my business banking needs. Thank you!
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May 2022 by Judith Hernandez
Worst customer service experience, I have a facial paralices and it's hard to talk like that and the guy that help me had a bad attitude and laugh, never had an issue, I'm so disappointed ??
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December 2021 by 양주영
It was the worst experience since the bank transaction. She was very unkind and there were more restrictions than necessary to find my money. I couldn't withdraw my money even after checking all the circumstances.
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December 2021 by Jenifer M
Went there on 12/02/2021 and Jennifer the mortgage advisor has no clue as to what is happening around her. She seems like she does not want to work and doesn’t care to assist you with getting other departments involved so you can get the max help possible. I will start banking somewhere else. Terrible customer service, these people don’t know what customer service is.
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December 2021 by Jen M
Went there on 12/02/2021 and Jennifer the mortgage advisor has no clue as to what is happening around her. She seems like she does not want to work and doesn’t care to assist you with getting other departments involved so you can get the max help possible. I will start banking somewhere else. Terrible customer service, these people don’t know what customer service is.
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September 2021 by Cristtian Aguilar
Amazing service! David Xue the manager was very helpful and super accommodating, the whole banking experience was smooth and easy. He was training the executive in charge of collecting my information and opening my account.
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July 2021 by Ichwan Raden Mas
This is my first time dive browsing Bank of America Leesburg. Your website information is good and easy to understand. I'm from Bandung, Indonesia want to know if there is Bank Auditor named Mrs. Shakendra Monique Lewis. I got her email with vital message in respect to my fund here and I've sent my reply email but she has not yet get back to me. Could you please notify her about my reply email. I don't have her mobile phone number. Thank you.
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May 2021 by Jopy L.
First taking long time if you wanna meet banker, second it's really noisy. otherwise people working their are nice!
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May 2021 by Jorge R.
The ATM didn't accept my payment (cash), so I'm still waiting for my refund of $300 since 100 days ago... unacceptable!
