August 2023 by Jule B.
On 8/12 around 3:27pm, in a rush I picked up the *new* garlic cheese breadsticks from the warmer, but before I paid I noticed they were rock hard (clearly been in the warmer for probably hours too long) and totally inedible. When I brought this to the attention of an employee and tried to just discard the item to choose something less old (because literally everything else in the warmer was dried out), the employee insisted I needed to pay for the item because I "ate it" (my blood sugar was low and the line was a few people long so I attempted to take a bite and gagged due to how disgustingly hard & crusty it was). As you can see from the picture, the entire 2 pieces are still there. No parts were actually consumed because, again, I almost threw up on their floor. I was late for an event and didn't want to be arrested over expired food on a RARE DAY OFF so I purchased a different item and reluctantly paid for the expired, rock hard cheese bread too. I actually broke one in half in front of the employee to show that it was completely dried out inside instead of being full of warm, gooey cheese, and demanded he discard the item after obtaining this pic. My advice, don't try to be respectful and polite (like I was).... sadly, it's best to be dishonest and just throw the expired food away when an employee isn't looking or else they'll make you pay for it.
