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September 2023 by Kevin Ramsey (BadMotoTrucker)
Cute and courteous store manager. Very fast service and good selection
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February 2023 by E Mullins
Faster than any Verizon store I have ever visited
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August 2022 by Alex Woods
Nice people
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April 2022 by Phillip Nash
Lacy was helpful clearing up part of promise another said but wasn't true to sell a phone
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February 2022 by Isabellia Boyd
I came in to ask for help because my phone service wasn't working after I had paid my bill. Jarod was able to have the problem resolved within 20 minutes or less. He's the only in store associate for Verizon who has ever resolved an issue for me.
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February 2022 by Chris Austin
Tried to shut a phone off for a family member that passed away,. They where to sorry to do it saying we had to call customer service that has a 2 hour wait.
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February 2022 by simon rasnick
Very good mix between being professional and feeling like friends!
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January 2022 by John Glovier
I went to Russell Cellular today to purchase new phones for my family and had spoken with Jarrod about my purchase prior to my arrival and I was very pleased with my entire customer service from beginning to end! This is the second time dealing with this store and would recommend it to anyone!
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August 2021 by Brittany Dolinger
Took 3 hours to buy a phone that was placed on hold. The girl working couldn’t figure out how to ring it up and she was the only one working in the store. After spending 2 hours on the phone with tech support and the store manager she finally managed to get it activated, but messed up the whole transaction. Still trying to get my trade in value for my phone fixed the next day.
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August 2021 by Thelma Massie
Knowledgeable and extremely helpful.
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July 2021 by wesley baldwin
Great service, helpfull.
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July 2021 by Conni Eversull
Jarrod was very helpful and knowledgeable. l need to find a way to work from our campsite and he came up with a solution. That's how I'm able to type this review -- got online easily with my new Jetpack.
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July 2021 by Jamie Rexrode
Terrific help. Ver satisfied with the product I purchased and the help provided. Thanks to Lacy for all the help.
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July 2021 by Doug Cannaday
Prompt and professional. Fixed my phone with a new simcard quickly. Pleased with my visit.
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June 2021 by 1952 Ferguson TO30
Staff was knowledgeable and patient while activating my 11Max Pro. A pleasant experience.