Jack Rabbit Express is praised for its outstanding fried chicken, which many consider the best around. Customers often return for the delicious chicken and also enjoy various sides, including lima beans, navy beans, mac-n-cheese, and special greens. The staff, particularly the women cooking and serving, receive compliments for their kindness and cooking skills. One customer shared a positive experience when a staff member offered assistance regarding the special greens, showing the helpful nature of the team. Overall, Jack Rabbit Express is a favorite stop for those seeking tasty comfort food in a welcoming atmosphere.