Sheetz

Most Recent Comments

• July 2024 by Matthew Taylor
  I agree if I could give zero I would. A poor family in an RV was cleaning their windshield when they noticed they fluid wasn't cleaner but diesel fuel. The man asked for soapy water to clean off all the diesel. They provided it after a delay and second request made. The staff then called the police. Because this man had long hair and tattoos the employees said he was making them uncomfortable. The only thing making them uncomfortable was having to do some work getting him what he needed to clean his vehicle. Having diesel fuel in a windshield open bucket is a hazard and the police should have reacted to the safety issue there instead of hassling a man who was not in anyway hostle but upset. And rightfully so. OSHA should have been called and shut that site down. And sheetz management should issue a apology to that family and pay to have their RV professionally cleaned. The two staff should be retrained and demoted. What also sad is the officers nor the staff did anything about the open container of diesel fuel.
• July 2024 by Lydia Watkins
  Slow in the drive through. Waiting for 1 order of sliders with 2 cars in the drive through behind us. The employee is high and being very slow.
• June 2024 by Valerie Ashton
  ✔️ Outstanding customer service
  ✔️ Clean Ladies Room
  ✔️ Delicious Food
• May 2024 by James Dudley
  Fast casual speed (slow). At least the food is consistent
• May 2024 by Anna
  If I could give 0 stars, I would! I am NEVER returning to sheetz again. A supervisor named David is condescending and rude. I ordered hot dogs, however, I can’t have gluten for medical reasons. At the drive through it says ask if you need help. I asked, and no one answered, I said hello I need help. Now, I have used this call function in the past and it has worked. However, one time someone said she could hear me but couldn’t respond. Incase that was the case I said “I can’t have the buns with this hotdog order”. When I got to the front I immediately asked the wonderful man at the drive through window if he heard me ask for no buns. He said no, the system was having issues. No big deal! I told him I couldn’t have gluten and couldn’t have the bun and he told me he would let someone know. He was wonderful and kind this entire time! He deserves a promotion, or raise, or something!HOWEVER the supervisor, David came out. Everything he said from the beginning was dripping with a condescending tone. He said “We have never answered those calls before. In the future you need to come inside for special orders.” I told him I had made them before in the drive though and they had always been happy to help. He said “my suggestion to you is to come inside.” In full transparency, I will say, I started getting frustrated with his tone towards me. I should have just said okay, however, I told him “then I would like to offer a suggestion for you to have a no bun option when you order.” He said “well, almost everyone eats hotdogs with buns. You want us to change an entire corporation for just you.” With a smug point and snicker. No David, not just me. 6% of the United States population can’t have gluten. Which isn’t a lot but it’s still something. I called him out, and I said “a lot of people can’t have gluten it’s not just me.” He said “next time come inside” I said “there won’t be a next time” he goes away and I started writing this. Then he comes back. I think he realized he had messed up in this situation and said “I will add a suggestion for a no bun button, we have a no bun option for other foods, so I don’t know why we don’t for hotdogs.” I said “thank you.” If we have ended there, I wouldn’t have written this review and gone on happy. He then says, but we don’t use the speak to us feature with the drive though. I said “that’s not true, I have used it multiple times.” He said “here?” I said yes. He said that’s not possible because the wonderful person working the drive through window works there every week day. I have a job where I can’t leave every week day for lunch, but about once every 18 weeks I can head somewhere for lunch. I told him I had used it around lunch time in the past. I told him where I worked near by, and that in the past people have used it. I then hear him go back in and begin talking about me and twisting my words. He said “this girl said she comes here all time at this time and uses it.” The window is open and I can hear this, and I should have just let him twist my words and make fun of me, but instead I say “don’t you dare twist my words, I didn’t say that. I have used the talk to us through drive through before. And I have used it at this time in the day.” Then the wonderful guy working the window came over to help and I apologized to him. I know I was out of line, however, when the supervisor of a business, treats you so poorly, for having a food allergy, you have to stand up for yourself. I can not believe they have some so rude and unaware of food allergies serving as a supervisor. He was unprofessional and rude.
• May 2024 by Marie Benoit
  India is the best! She’s always so so helpful and goes above and beyond to help plus she’s a hard worker with a great art every time I come through ! Thanks for being the best and having a great smile with professional helpful attitude
• March 2024 by AyeFool
  They need to learn the lottery game system. I went in to cash in a voucher that clearly says take to ANY lottery retailer on it and they told me I couldn’t cash in my winnings. This is the only sheetz that doesn’t accept the lottery vouchers.. I went to the sheetz down the street from here and didn’t have any issues!
• February 2024 by Craig Thompson
  Get everything you need at Sheetz
• February 2024 by Beverly Blue
  Used the app to place my lunch order so that my food was ready when I got there. My break is only 30 minutes so time is of the essence.They left me standing there for TWENTY MINUTES. Then they made my burger wrong, no cheese, no bbq sauce.If they had been slammed busy I would have understood, but they legit just let me stand there while they chatted about some guy.
• February 2024 by John Gibson
  My only gripe with this location is that they forget they have a drive-thru. I’ll wait 20 minutes at the window waiting to pick up an online order and no one will ever come to the window. I end up just calling the store and asking for someone to please help me at the drive-thru. Then when I do get my order and drive home I discover they gave me another customers order. Overall slow service and poor attention to detail.
• February 2024 by Alicia Doran
  If I could give zero stars, I would. This is the first time I've used the app to place a to-go order. I Placed the pick up order at 2:12, got to the Sheetz at 2:17, got inside to see my order wasn't at the designated to-go shelf. I had waited 30 minutes just for them to grab my bag of food that was on their back shelf behind the counter.. Ran late to my daughter's appointment because the employee would rather have been dancing and singing about mayo, than to have put my order in the correct spot. Food was cold. What's the point of having the Pick-up shelf if they don't bother to actually put your food there?
• December 2023 by Scott S
  Food sucks because it seems they don't give a damn about what they serve. Gas station itself is fine, although it sucks to waste money on some cold food that seems like it was pieced together with leftovers.
• October 2023 by Robin M.
  I didn't think the service could get any worst, my frozen coffee took 12 minutes to get it, then it was very loose not a frozen drink at all, the guys are just plain LAZY...on this 11pm shift. Hire some caring PROFESSIONAL STAFF KING GEORGE 573 SHEETZ. JUST UNACCEPTABLE
• September 2023 by Jefferson Escobar
  Bought a 5 dollar milkshake that tasted like straight water could have bought a water bottle for a dollar. They also managed to make water look more appealing to drink than this milkshake. It was also a large milkshake instead I received a medium milkshake.
• September 2023 by Shirley Sites
  Charlie, the manager, & another employee assisted me when I came in the store about 3pm on 9/1 & almost passed out. They made sure I was okay to drive before I left there.