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March 2024 by Jim Intihar
The folks at Gateway Power Equipment are super helpful. Got my chainsaw fixed up in a snap.
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March 2024 by Mike Cornwell
Fantastic people that are always willing to help. Their technicians are the best around. Would give them 6 stars if it was an option
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May 2023 by Chad Netherton
Took my tractor to these people 5 weeks ago. Was told it would be 2 weeks before I heard anything. Still waiting. Called a 2 weeks ago told it hasn't been looked at. Still waiting. And waiting and waiting. I guess people aren't really good at keeping their word.
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December 2022 by Rue
Friendly and knowledgeable people. Took a Hustler Super Z in for carburetor issues. They called with repair estimate and fixed it within their estimated time window. Happy with the work and the cost. I would definitely use them again.
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October 2022 by Antwan Roy
Took my lawn mower to them after it was idling high. They determined the issue and asked how old the mower was and did everything under the manufacturers warranty... and did it in a timely fashion. Will definitely use this place again, warranty or not.
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October 2022 by Bryan N. Josemans
I brought in my Stihl Farm Boss chainsaw to Mortons for a repair due to a fuel line leak. Mortons told me it would take 4-5 weeks and $85/hour. I to take my Stihl chainsaw to Gateway Power Equipment because I could not wait 4-5 weeks. One of the managers at the desk took one look at the chainsaw and installed a part took less than 3 minutes from start to finish. The best part, if it couldnt get any better, the charge was less than $10 total. Love this place! Having a Stihl chainsaw, weedeater, hedge trimmer, backpack blower and pole saw,...Gateway Power Equipment is not my go to place. Thank you; Thank you; Thank you!
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June 2022 by Robert
Friendly and knowledgeable people. Took a Hustler Super Z in for carburetor issues. They called with repair estimate and fixed it within their estimated time window. Happy with the work and the cost. I would definitely use them again.
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May 2022 by Anna Patterson
We live over an hour from the store and I called because I had been unable to find a part for my lawnmower. Matthew helped me find the part over the phone! So professional and helpful. Thank you!
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April 2022 by Paul Bergeron
Called and asked if they worked on a very small simple Honda dirtbike said nope how do you work on all power equipment if you don’t work on dirt bikes I can see not wanting to work on a Chinese dirtbike but this is a Honda wouldn’t use it for nothing now his poor company
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November 2021 by Craig Gouldman
I went in with questions about a warranty after spending thousands of dollars on a mower. All my questions got me was an incredibly bad attitude from the guy behind the counter. The place was empty and he wasn't busy. Truly inexcusable behavior from a customer service rep.I was eligible for warranty service, but decided against it because I don't want to give them my business. I bought local for good service... I was wrong.*EDIT*This is a review of the customer service I received. This is not a review of the warranty terms.
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June 2021 by Joseph Gaborow
This place is amazing...great prices and INCREDIBLE CUSTOMER SERVICE. I highly recommend.
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June 2021 by Dusty Remington
Excellent experience I will go back
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January 2021 by stonacious stone
I can't say enough good about this business. These folks will take care of whatever you need, large or small. I went in because I wanted to buy local, buy American, and mostly because I couldn't get waited on at Lowe's or home Depot. They could've cared less that I wanted a mower today. I called ahead, Ms Whitney welcomed me to come look at what I get had, even described the mower I was interested in. Jason greeted me when I walked in, I asked him to let me look. When I was ready we talked about the mowers he had compared to what I had look at elsewhere. He knew his mowers. He knew what I was looking for and showed me the mower. I had a price limit and they met it. I could not be more satisfied. They even helped me service my smaller older mower and it runs like brand new again. I took an hour and forty minutes off my mow time. Thanks Gateway, thanks Whitney, thanks Jason. Lifetime loyalty now.
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January 2021 by Frank D'angelo
Friendly and helpful staff. Several repairs done to equipment over the last 2 years. Turn around time about 2 weeks. Many times, parts are not in stock. Good folks. What I can't do myself, I'm happy to drop off to them.
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January 2021 by Stephen Negahnquet
I had my 2018 Hustler Raptor zero-turn worked on at GPE. It has a FR691V Kawasaki engine on it. Before they worked on it my engine was cutting off. I being a shade tree mechanic couldn't figure out the problem. It was gasoline/carburator related problem. They fixed it in no time at a VERY resonable price. Also they pickup up and delivered to my house. My hat off to the team at GPE. Special thanks to Jason for his professionalism and that goes for other members of the team as well. I have now found my place of doing business for all my gasoline products. Highly recommend.
