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May 2024 by Dean Dunlop
Carroll's might be little expensive on some of their service but the work and the assessment of what is wrong with your vehicle will be spot on. I have always had a great customer service experience with absolutely no rework needed. Highly recommend Carroll's for your automotive work.
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May 2024 by Peter C
Carroll’s Automotive is one of those rare gems you pray you’ll find when you run into car issues far from home. Dillon was very patient while I explained my issue. He never once mentioned that they were taking appointments a week out until he offered to check my issue with his computer as a courtesy. I can understand why they are booked! It’s called customer service! A rare find these days anywhere let alone a automobile garage. So don’t be shy, based on what I experienced anyone is welcome and you’re issue will be attentively listened to and from what I can tell you will be given a courteous response and solution! Good job Carrolls.
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May 2024 by Jakobh Coleman
Awesome mechanics and may be the first automotive shop I've ever been to where I didn't leave feeling like I'd paid too much. Work was done quickly, and I have had no issues since. They even recommended another awesome shop when they couldn't do the work themselves.
11/10 would return for any future work.
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April 2024 by Wayne Sheets
Friendly service. Upfront prices. I even got a loaner car.
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March 2024 by Paige Rideout
Carroll's really cares about their customers. Friendly, reliable, courteous, and they really know what they're doing!
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February 2024 by John G
I highly recommend Carroll's Automotive. Customer service was spectacular and they squeezed us in for a diagnosis. Extremely reasonable and honest. Thank you and your staff.
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December 2023 by C Dixon
The mechanics at Carroll's Automotive accurately diagnosed and repaired my late model Toyota. I was 100 percent satisfied with the work. I would recommend this business.
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October 2023 by Susan Price
Today was my first experience here and I was 1000% pleased with the courtesy,honesty, prompt service and performance. This is the place for your automotive needs. I know it will be my family's.
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September 2023 by Kelsey Ingalls
Carroll's Automotive team is the best! My first experience with them was asking to have my brakes changes since it had been awhile. They checked them and said they still had plenty of life left in them and refused to charge me. Most shops would have changed them and charged for this.I have received multiple oil changes for both my car and my fiancé's truck from Carroll's. They are quick, thorough, and priced well.The truck has need multiple repairs (A/C, side mirrors, axle, etc.), Carroll's team has bent over backwards to make sure I had a spare to drive while the truck was being fixed (even letting me borrow an EZ-Pass) and working with my crazy work hours.They stand by their work. If there is an issue (rarely) they will fix it and guarantee their work. With zero charge for any additional parts or labor needed to fix it.My fiancé recently moved up to Newport, RI. He had me drive his truck back to King George, VA to make sure it had the oil change and some repairs made by the only shop he trusts with his truck.Thank you, Carroll's Automotive for the outstanding service, good laughs, and thoughtful service. I am sad to be moving away but wish you have continued success being the best shop in the DMV!
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September 2023 by Carlton Bullock
Curious staff
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September 2023 by Marietto Jeffries
Excellent service, Long wait time
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September 2023 by Dieter and Nicky Vogel
Very good and trustworthy
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September 2023 by Timothy Jeanty
Great service, lil pricey
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August 2023 by Joe Silber
I've been going to Carroll's for nearly 20 years. They aren't the cheapest place in the area, but they are honest and they will never try to upsell you. In fact, if you ask for something they think you don't need, they'll try to talk you out of it. They do good work, and if there's a problem, they'll make it right.
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July 2023 by Vanessa Davis
These folks are great! 10/10 totally recommend. They have kept our vehicles on the road and made each interaction pleasant. We won't use anyone else.
